Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,796 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Contact Dealership
View Awards

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,796 reviews

October 12, 2022

Fair pricing, extremely knowledgeable, and friendly service. I highly recommend this car dealership to any and everyone. More

by jlgenwright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and recommendation, and we hope you love your new car. Take care and happy driving!

October 11, 2022

Kia did a great job with my car. They were very time conscious as well. More

by boyd.andre15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the guys name. He’s new. With glasses. Dark skinned
Report | Print
Oct 11, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

October 11, 2022

I scheduled to drop my car off and the soonest they could take my car was in 45 days. Not a big deal. I scheduled it in advance to fix a power door not working. It took over 3 months to finally get fixed. I More

by Jcs.justinsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Many people who no longer work there. , David Maddox, Mark Kerkoski
Report | Print
Oct 11, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. Thanks again for your business and feedback, and please don't hesitate reaching out if you have any further questions or concerns. Best regards.

October 11, 2022

Phil was awesome! Took great care of me and I was informed along the way. More

by kristibwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
Oct 12, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Phil was such a great help! Thanks again for your business and kind words. Take care!

October 11, 2022

Excellent experience visiting Jim Ellis Kia to get car serviced! Great Job Phil Joyce! Really appreciated your kindness and professionalism! More

by Very blessed V breezy!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
Report | Print
Oct 11, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Phil could help out! Thanks again for your business and kind words. Take care!

October 11, 2022

Extremely customer oriented. Very capable, helpful, and a pleasure to work with...second car from Ellis, hopefully there'll be a third. More

by MASLANKAIRENE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance rep, Diana.., Lavar Frederick, Ellisa Meehan
Report | Print
Oct 12, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care and happy driving!

October 10, 2022

My experience with Jim Ellis Kia was great from beginning to end. Larry Petersen was awesome. He showed me several options and explained every detail. He was very professional and knowledgeable. I would de More

by pjt8854
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Pedersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry was such a great help! Thanks again for your business and kind words. Take care and happy driving!

October 09, 2022

Despite the challenge they were facing with busyness and part back order, they were kind, caring and engaging. More

by Wykesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maddox, Mark Kerkoski
Report | Print
Oct 10, 2022 -

Jim Ellis Kia of Kennesaw responded

Wykesha, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

October 09, 2022

Chazz, thank you and the Jim Ellis family for making me feel valued. I was giving attention, patience, and kindness. I didn’t feel like just another sale. More

by Sherinahargrove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chazworth Martin
Report | Print
Oct 10, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chaz and our team could help out! Thanks again for your business and kind words. Take care and happy driving!

October 08, 2022

I've called several times on a Saturday for info and to make a appointment. A call center finally answered and I was told I'd get a call back. I called again a couple of hours later; because I never got a More

by Mel
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Felicia
Report | Print
Oct 10, 2022 -

Jim Ellis Kia of Kennesaw responded

Mel, thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please don't hesitate reaching out via the information below. Best regards. David Maddox, Service Manager dmaddox@jimellis.com or 770-575-4780

1
...
267
268
269
...
680