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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,569 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,569 reviews

June 22, 2022

I’m very satisfied with the service, Nuka was attentive and patient, promptly to help with all the questions. More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuka Yobo
Report | Print
Jun 24, 2022 -

Jim Ellis Kia of Kennesaw responded

Jay, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Nuka could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

June 22, 2022

The dealer was sure to complete the repairs in a timely manner and at this time, we are completely satisfied with the repair. More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jun 22, 2022 -

Jim Ellis Kia of Kennesaw responded

Sean, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your expereicne with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 21, 2022

i brought my car in for over heating and BAD ODOR i left with the same problem but a LIST of 6 or 7 other “problems so $400+ dollars later i have from breaks and an oil change ??? More

by tpittman 1
Recommend Dealer
No
Employees Worked With
Lavar Frederick
Report | Print
Jun 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for not meeting your expectations. If you have any further questions or concerns, please do not hesitate to reach out to our team via the information below. Best regards. David Maddox, Service Manager dmaddox@jimellis.com or 770-370-3630

June 21, 2022

I paid almost $500. 00 less for the same service at another location. Jim Ellis over charges!! More

by MARCI.CAMPBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus Gutierrez
Report | Print
Jun 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for not meeting your expectations. Please do not hesitate to reach out if you have any further questions or concerns via the information below. Best regards. David Maddox, Service Manager dmaddox@jimellis.com or 770-370-3630

June 21, 2022

Representative that checked me in was friendly and polite. No problems with service or checking out. More

by TSRTAYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
Jun 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 21, 2022

I spend 4 hours for oil change. I wasn't sure whom to talk to for oil change. One guy told me to wait in the waiting room but no one come to me to talk to me. More

by tgact
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams, David Maddox
Report | Print
Jun 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear that our team could help out, and we do apologize for any delay. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

June 20, 2022

Super attention, I don't speak very well English, so Nuka did his best using the Google traductor! More

by Paulinaroor29
Price
Recommend Dealer
Yes
Employees Worked With
Nuka Yobo
Report | Print
Jun 20, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Nuka was such a great help! Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. Happy driving! - Madison Magnus, Customer Relations Manager

June 20, 2022

Quality, fast service. Always keeps me informed on my upcoming services needed. Friendly staff always. More

by MARCUS H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jun 20, 2022 -

Jim Ellis Kia of Kennesaw responded

Marcus, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to help again. Happy driving! - Madison Magnus, Customer Relations Manager

June 20, 2022

Easy appointment setup, convenient location and great service. I was in and out in less than an hour. More

by Candice.brown0822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Jun 20, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that our team could provide a great experience! Thanks again for your business and kind words, and we hope to see you next visit. Happy driving! - Madison Magnus, Customer Relations Manager

June 20, 2022

The price I was quoted was almost $50 less than what the total was. The lady that worked in check out was rude and treated me like I didn’t know how to do math and If I didn’t understand sales tax. Plus I w More

by jennifermg644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Name unknown
Report | Print
Jun 20, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. Please do not hesitate to reach out to our team via the information below if you have any further questions or concerns. David Maddox, Service Manager dmaddox@jimellis.com or 770-370-3630 Best regards, Madison Magnus, Customer Relations Manager

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