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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,796 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer ...
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Today:Open today 7:30 AM - 7:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,796 reviews
October 01, 2022
The younger staff in this establishment was AMAZING! ! Thank you to them for the wonderful experience! I LOVED the “text your representative” feature. It was a way to get updated without having to stop, ! Thank you to them for the wonderful experience! I LOVED the “text your representative” feature. It was a way to get updated without having to stop, call and be on hold. Overall, a wonder facility and an even wonderful staff! More
by Nwells
Verified CustomerEmployees Worked With
Phil Joyce AMAZING
October 01, 2022
Svc Mgr Phil made the oil change experience seamless and more cost effective thanks to the coupon applied along with shorter than expected wait time. Great to be able to schedule appointment and get in and more cost effective thanks to the coupon applied along with shorter than expected wait time. Great to be able to schedule appointment and get in and out in timely manner. More
by rc0402
Employees Worked With
Phil Joyce
October 01, 2022
Just bought my Kia from Jim Ellis. Helpful staff and nice environment. Rena was my sales person and she was super friendly and informative. Helpful staff and nice environment. Rena was my sales person and she was super friendly and informative. More
by nathax
Employees Worked With
Brandon Pond, Camille Williams, Rena Glass
October 01, 2022
Dealership is clean. The staff is friendly. Service was quick. Diana Bell is a great service rep and has always given me great service over the years. Owned two Kia Souls The staff is friendly. Service was quick. Diana Bell is a great service rep and has always given me great service over the years. Owned two Kia Souls with this dealership More
by GATLINTAM
Employees Worked With
Diana Bell
October 01, 2022
This location was very unorganized and communication skills can use improvement. I don’t believe my vehicle was serviced. The Manger was very helpful but he can’t run the service department alone. I was skills can use improvement. I don’t believe my vehicle was serviced. The Manger was very helpful but he can’t run the service department alone. I was considering my next vehicle being another Kia, but after this experience on top of the recalls I’m no longer interested. More
by Wakeithaeubanks
Employees Worked With
Camille Williams, Ellisa Meehan
September 30, 2022
I was hoping for more options to choose from when I was searching for a car. It seemed like there was only two choices for me. However, I don't blame the dealership for this. The economy is not in a goo searching for a car. It seemed like there was only two choices for me. However, I don't blame the dealership for this. The economy is not in a good place now. FJB More
by EPATT02
Employees Worked With
Lavoghn Curry
September 29, 2022
Excellent customer service! So friendly. Excellent service to my car. It was no stress dropping my car off and getting it back fast. So friendly. Excellent service to my car. It was no stress dropping my car off and getting it back fast. More
by laura.rutland
Employees Worked With
T Wallis
September 29, 2022
I called and was able to get same day service. Service was prompt and I was on my way about 30 minutes later than quoted due to how busy the dealership was. The car wash wasn’t great but it was be Service was prompt and I was on my way about 30 minutes later than quoted due to how busy the dealership was. The car wash wasn’t great but it was better than when it came in. Overall I was pleased. More
by Logic717
Employees Worked With
Tommy Wallis
