Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,568 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Contact Dealership
View Awards

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,568 reviews

June 16, 2022

We had our Kia soul repaired there a few times and still we’re having major trouble but ultimately the service department stepped up and replace the engine. Many thanks to Diana Bell and the service manage More

by LAKESIDE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service manger who’s name l don’t know. , Diana Bell
Report | Print
Jun 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that Diana and our team could provide a great experience! Thanks again for your business and kind words, and we hope to see you next visit. Happy driving! - Madison Magnus, Customer Relations Manager

June 16, 2022

Service representative kept me well informed of what was being done to my 2014 vehicle. More

by HOLLEYB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Jun 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that our team could provide a great experience! Thank you again for your business and kind words, and we hope to see you next visit. Happy driving! - Madison Magnus, Customer Relations Manager

June 15, 2022

Everyone made my car buying process great! My saleswoman kept me updated, as I had to wait for my car to be shipped to the dealer. I was leaving out of town the next day and they let me keep t More

by kthomp66
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Rena in sales, Brandon Pond, Camille Williams, Todd Garman
Report | Print
Jun 15, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that our team could provide a great experience! Thanks again for your business and kind words, and we hope you love your new Kia. Take care! - Madison Magnus, Customer Relations Manager

June 15, 2022

Great salesman. He was very patient with me throughout the whole car buying process, much love ! More

by Cfranklin1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellisa Meehan, Nuka Yobo
Report | Print
Jun 15, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that our team could provide a great experience! Thanks again for your business, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

June 15, 2022

Very sociable knowledgeable people that run the service department. Was a very wonderful experience. I would highly recommend them to any buddy. More

by michaelnee1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Gutierrez
Report | Print
Jun 15, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that our service team could provide a great experience! Thanks again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 14, 2022

Confusing and frustrating contact model. They did not try to understand or address my problem. More

by cdbyrd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Diana Bell
Report | Print
Jun 14, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. Please reach out to us via the contact information below if you'd like to speak with us regarding your visit. David Maddox, Service Manager dmaddox@jimellis.com or 770-370-3630 Best regards, Madison Magnus, Customer Relations Manager

June 14, 2022

Camille is such a wonderful customer service representative. She is very professional and she'll help you with any needs you may have. More

by ERNESTOSCHIRMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Jun 14, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that Camille could provide a great experience! Thanks again for your business, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 14, 2022

Camillie was great! Very good energy and understanding! But service took too long and while my car was in KIA possession, car alwas damaged. More

by SERVICE90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Jun 14, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused. Please reach out to us via the contact information below regarding your visit. David Maddox, Service Manager dmaddox@jimellis.com or 770-370-3630 Best regards, Madison Magnus, Customer Relations Manager

June 14, 2022

Easy transaction and friendly staff. Thank you Chaz for your help in purchasing my new telluride. More

by jodielmiles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pond, Chazworth Martin
Report | Print
Jun 14, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that Chaz could help you find the perfect Kia! Thanks again for your business, and we hope you love your new Telluride. Take care! - Madison Magnus, Customer Relations Manager

June 12, 2022

I’ve been looking for a Kia for several weeks. Jim Ellis had several to. Goose from, then Nuka and Ellie were great to work with. More

by dressels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellisa Meehan, Nuka Yobo
Report | Print
Jun 13, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Nuka and Ellie were such great helps! Thanks again for your business, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

1
...
270
271
272
...
657