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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,568 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,568 reviews
June 06, 2022
Team could not explain to me what exactly was going to be performed in the car. When I called every time I got someone on the phone they told me something totally different. It stayed at the dealer for 2 day performed in the car. When I called every time I got someone on the phone they told me something totally different. It stayed at the dealer for 2 days and seat never got worked on. I had to take my car and bring it another day again to be worked on. Seemed like no one was in the same page on what and when my car was getting done. Supper disappointed with the service and knowledge of the team More
by stephanie.ramos
Verified CustomerEmployees Worked With
Diana Bell, Jason Dale
June 06, 2022
I would like to thank Lavar Frederick for his excellent customer service. He looked up our warranty information on something that the service technician was trying to charge for. Special thanks to Denis So customer service. He looked up our warranty information on something that the service technician was trying to charge for. Special thanks to Denis Sokolovski for his great customer service given to my wife and I. Kia should thank him because we were considering purchasing our next new vehicle elsewhere. More
by W_WILLIAMS3
Employees Worked With
Lavar Frederick, Jason Dale, Jesus Gutierrez, Denis Sokolovski
June 04, 2022
Jesus, my customer service agent was very helpful listening to my issues and later describing what works was done on the vehicle. Also, he's a very respectful young man. listening to my issues and later describing what works was done on the vehicle. Also, he's a very respectful young man. More
by Lounatik
Employees Worked With
Jesus Gutierrez
June 04, 2022
They were very responsive when I called over the phone, booked an appointment for me, had a salesperson ready when I got there, and it was a seamless process. booked an appointment for me, had a salesperson ready when I got there, and it was a seamless process. More
by Christie
June 04, 2022
Awesome environment! Awesome staff! My car is always taken care of.very professional staff. Thanks again Awesome staff! My car is always taken care of.very professional staff. Thanks again More
by agunter
June 04, 2022
Bryson was great he helped us understand everything went out of his way to be sure we were happy out of his way to be sure we were happy More
by A-1RENTS
June 04, 2022
Bryson Smith was very helpful and took his time he made sure we understood everything sure we understood everything More
by A-1RENTS
June 04, 2022
The dealership (Jim Ellis) had a small selection of 22 Kia Stinger’s most dealership had none or older 19,20,21. I went to Calavan Kia first but they were not being upfront with dealer fees/ Surcharges an Kia Stinger’s most dealership had none or older 19,20,21. I went to Calavan Kia first but they were not being upfront with dealer fees/ Surcharges and dealership mark up. Unfortunately I was not able to purchase at Calavan. I instead purchased a 22 kia stinger at Jim Ellis in Kennesaw. More
by TY Banks
Employees Worked With
