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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,615 reviews

June 28, 2022

Very thorough explanation of what’s going on and what to expect! Nice dealership and even nicer people! More

by amorr01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Jun 28, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

June 27, 2022

Mark was extremely helpful and great at communicating what was happening. He made sure to explain everything throughly and help me make the decision regarding my car. More

by Jchernak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark 5 stars , Camille Williams, David Maddox
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Jun 27, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 27, 2022

Great experience Lavor Fredrick his great customer service. He always follow up with you and if he knows it’s going to take longer he will ask you to come back instead of letting you sit there all day More

by joyce.mays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Jun 27, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Jun 28, 2022 -

joyce.mays responded

I also wanted to say Lavar Fredrick have excellent customer services.

June 27, 2022

Very friendly and very efficient. They are very concerned about how they treat their customers. More

by PB7861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Jun 27, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 24, 2022

Close to home and easy to deal with. Worked with Chaz and Mike who were very professional and personable. More

by Jmhouse312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chazworth Martin
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Jun 24, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chaz and Mike were such great helps! Thanks again for your business and kind words, and we hope you love your new vehicle. Happy driving! - Madison Magnus, Customer Relations Manager

June 24, 2022

The dealership was very welcoming and assisted me immediately walking through the door. I was grateful to have a wonderful experience More

by Kaylah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Frederick, Nuka Yobo
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Jun 25, 2022 -

Jim Ellis Kia of Kennesaw responded

Kaylah, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Happy driving! - Madison Magnus, Customer Relations Manager

June 22, 2022

The dealer was sure to complete the repairs in a timely manner and at this time, we are completely satisfied with the repair. More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jun 22, 2022 -

Jim Ellis Kia of Kennesaw responded

Sean, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your expereicne with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 22, 2022

I’m very satisfied with the service, Nuka was attentive and patient, promptly to help with all the questions. More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuka Yobo
Report | Print
Jun 24, 2022 -

Jim Ellis Kia of Kennesaw responded

Jay, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Nuka could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

June 21, 2022

i brought my car in for over heating and BAD ODOR i left with the same problem but a LIST of 6 or 7 other “problems so $400+ dollars later i have from breaks and an oil change ??? More

by tpittman 1
Recommend Dealer
No
Employees Worked With
Lavar Frederick
Report | Print
Jun 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for not meeting your expectations. If you have any further questions or concerns, please do not hesitate to reach out to our team via the information below. Best regards. David Maddox, Service Manager dmaddox@jimellis.com or 770-370-3630

June 21, 2022

Representative that checked me in was friendly and polite. No problems with service or checking out. More

by TSRTAYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
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Jun 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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