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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,615 reviews

June 18, 2022

Nuka made the process so smooth, he's extremely helpful and I highly recommend this great salesmen. I've worked with several in the past on my other vehicles and he's just different. He took his time to ma More

by Jeterli002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuka Yobo
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Jun 20, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that Nuka could provide such a great experience for you! Thank you again for your business and recommendation, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

June 17, 2022

Al was so helpful and delivered on his promises. We love our new Kia Telluride.. More

by Mremeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Ospina
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Jun 17, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business, and we hope you love your new Telluride. Happy driving! - Madison Magnus, Customer Relations Manager

June 17, 2022

Alfredo was excellent and easy to work with. Highly recommend Jim Ellis to buy a car! More

by RYAN.HOLZNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Ospina, Ellisa Meehan
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Jun 17, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Alfredo could help out! Thanks again for your business and recommendation, and we hope you love your new vehicle. Happy driving! - Madison Magnus, Customer Relations Manager

June 17, 2022

A cable broke and rather than fix it I was offered a replacement seat at $4500. More

by Wes_parrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana Bell
Report | Print
Jun 17, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear about your experience with us, and we hate to hear that we fell short of your expectations. Please reach out to our team below if you have any further questions or concerns. David Maddox, Service Manager dmaddox@jimellis.com or 770-370-3630 Best regards, Madison Magnus, Customer Relations Manager

June 16, 2022

Service representative kept me well informed of what was being done to my 2014 vehicle. More

by HOLLEYB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Jun 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that our team could provide a great experience! Thank you again for your business and kind words, and we hope to see you next visit. Happy driving! - Madison Magnus, Customer Relations Manager

June 16, 2022

We had our Kia soul repaired there a few times and still we’re having major trouble but ultimately the service department stepped up and replace the engine. Many thanks to Diana Bell and the service manage More

by LAKESIDE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service manger who’s name l don’t know. , Diana Bell
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Jun 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that Diana and our team could provide a great experience! Thanks again for your business and kind words, and we hope to see you next visit. Happy driving! - Madison Magnus, Customer Relations Manager

June 16, 2022

I enjoyed the service center. They were nice and also efficient. I am concerned that my issue is not fully resolved but my mileage is better than it was prior to the updates More

by Jlpayne_alas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jun 17, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Happy driving! - Madison Magnus, Customer Relations Manager

June 16, 2022

Did a terrific job with the overall service on my car while I waited today More

by 1505DAVIDMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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Jun 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that our team could provide a great experience! Thanks again for your business, and we hope to see you next visit. Happy driving! - Madison Magnus, Customer Relations Manager

June 16, 2022

Very nice people. Always friendly to my baby. Comfortable waiting area. They try to get me in and out in a reasonable amount of time. More

by AnitaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Jun 16, 2022 -

Jim Ellis Kia of Kennesaw responded

AnitaM, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your visit with us, and we're so happy our service team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Happy driving! - Madison Magnus, Customer Relations Manager

June 15, 2022

Very sociable knowledgeable people that run the service department. Was a very wonderful experience. I would highly recommend them to any buddy. More

by michaelnee1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Gutierrez
Report | Print
Jun 15, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that our service team could provide a great experience! Thanks again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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