Jim Ellis Kia of Kennesaw

I have been bringing my vehicle to Kia for 6 years and I love the service and the personal care of service. love the service and the personal care of service. More

This happened the best dealership I have ever dealt with for the first time thank y'all for all that you do helping me find the perfect car for me and even helping my daughters find the cars that they need for the first time thank y'all for all that you do helping me find the perfect car for me and even helping my daughters find the cars that they need to be able to take care of their families and y'all have the best customer service and most positive attitudes that I have ever seen so thank you so much for all that you did to help me More

Great customer service, from start to finish. I love my kia and ya'll always take such good care of it and me. Even got me a uber home so I wouldn't have to wait. I love my kia and ya'll always take such good care of it and me. Even got me a uber home so I wouldn't have to wait. More

Tommy was a wonderful service agent and although I’ve only driven the car a few miles, I trust that it’s in tip top shape. We just moved from California where the standard of care is to give us a loaner only driven the car a few miles, I trust that it’s in tip top shape. We just moved from California where the standard of care is to give us a loaner car to drive and return our car fully detailed. Because we’re spoiled by that kind of service I did not give you a 5 star rating but I’m totally satisfied with your work. More

Nicholas was great and a true gem. He walked me from the door to the last minute driving off with my new car. Thanks Nicholas and wishing you the best. He walked me from the door to the last minute driving off with my new car. Thanks Nicholas and wishing you the best. More

The Service associates took very good care of me with care And my vehicle was ready when promised care And my vehicle was ready when promised More

All such a wonderful experience at Jim Ellis KIA. My wife and I were looking at a 2022 KIA Sorento. Shopped around at different dealerships that gave us bad offers claiming "the market was that hot s My wife and I were looking at a 2022 KIA Sorento. Shopped around at different dealerships that gave us bad offers claiming "the market was that hot so the markup was fair at $8000+ above MSRP" Jim Ellis was immediately a better experience. Faster service, low markups especially considering the booming car demand, great environment, no hassle finance manager named Ellie, she was great. Our salesman as well. He was awesome. Chaz Martin listened to all our needs and got us in a beautiful 2022 KIA Sorento SX within hours. 5/5 best experience. More

Ali it’ll slow but good. Would recommend to others looking for a car. Might buy my other son’s car then them. Would recommend to others looking for a car. Might buy my other son’s car then them. More

Absolute wonderful time at Jim Ellis KIA. My husband and I went in after being strung along at other dealerships with high markups. Jim Ellis was quality at an excellent price. Chaz listened My husband and I went in after being strung along at other dealerships with high markups. Jim Ellis was quality at an excellent price. Chaz listened to all our needs and was a great salesman. Ellie was a great finance manager and was not pushy once we declined extra packages and such. Thank you Jim Ellis! More

I was mislead! Ignored and lied too for 8days about my car! I was told my motor had a lifetime warranty. When I brought my car in. They broke my mirror and my widow Ignored and lied too for 8days about my car! I was told my motor had a lifetime warranty. When I brought my car in. They broke my mirror and my widows want come down no more! And I asked what happened? They said someone must of broke it after the 3rd day it was there. They said they would fix it! If I paid for the parts! On top of that! They never replaced my motor! Made me pay them to get my car back! I was told I could get a rental for them keeping my car so long! Never happened! I called everyday! They were so rude and disrespectful! I’ve been on the phone trying to find the best lawyer for my pain and suffering! Almost lost my job and kicked out of my nursing school! All I could do is cry every day! They are the absolutely the worst! And the sad part! Is that’s not even half of all I went thru dealing with KIA! More