Jim Ellis Kia of Kennesaw

Very friendly staff and they had many cars to choose from. Service center waiting area needs an upgrade. from. Service center waiting area needs an upgrade. More

I would like to say,Mark is the best service advisor I have ever work with.He is very knowledgeable on Kia products and most importantly he knows how to treat his customers with a wow!! Experience.He shou have ever work with.He is very knowledgeable on Kia products and most importantly he knows how to treat his customers with a wow!! Experience.He should be training other employees.Truly an valuable asset to Jim Ellis. Ask for Mark!! More

Horrible communication, never answered the phone and was pushed around when they did pick up. Finally got my first diagnostics report after 3 weeks, and then a month after that they added something new to t pushed around when they did pick up. Finally got my first diagnostics report after 3 weeks, and then a month after that they added something new to the diagnosis and I only found out because I called 8 times and spoke to 4 different people to finally figure out what was going on with my car. I was quoted an outrageous price, granted it was a very labor intensive job, but with normal labor rates included and parts they wanted over $4800 over what I was quoted elsewhere and the new guys diagnosed my car 6 hours after I dropped it off. Do not bring your car here, better off doing it in your driveway. More

Our sales person, Christian, was very helpful and in constant communication with me throughout the process. constant communication with me throughout the process. More

My experience was fantastic, our salesperson Christian was knowledgeable, helpful, patient, and attentive. He answered all my questions and made me feel good about my purchase. Hopefully he’s around to h was knowledgeable, helpful, patient, and attentive. He answered all my questions and made me feel good about my purchase. Hopefully he’s around to help with my next purchase too! More

We were able to get an appointment quickly. There was thorough communication throughout the process. There was thorough communication throughout the process. More

Christian had great customer service. He was very attentive, and made sure that I was taken care of. He always kept me updated through texts. Christian also made sure that the process was He was very attentive, and made sure that I was taken care of. He always kept me updated through texts. Christian also made sure that the process was smooth and enjoyable. Thank you so much. More

Service was fast and checking was easy . They did not do a good job with the wash. And forgot to reset the oil change message They did not do a good job with the wash. And forgot to reset the oil change message More

No other dealership could even look at my car for over a month but Jim Ellis took it in the day it stopped on side of the road and fit it in as soon as possible. While I was without a car for almost 8 wee month but Jim Ellis took it in the day it stopped on side of the road and fit it in as soon as possible. While I was without a car for almost 8 weeks waiting on a transmission I received updates often. More

Have had nothing but positive experiences at Jim Ellis dealerships. We are repeat customers and have recently purchased 2 cars from Jim Ellis Kia in Kennesaw. Do yourself a favor and visit any Jim Ellis d dealerships. We are repeat customers and have recently purchased 2 cars from Jim Ellis Kia in Kennesaw. Do yourself a favor and visit any Jim Ellis dealership. You won’t be disappointed. More