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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,796 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,796 reviews
August 21, 2022
I would give the service I received was a ten. Every person that I had contact with was polite and and kept me updated tha whole time I was there Every person that I had contact with was polite and and kept me updated tha whole time I was there More
by paulaashley1944
Verified CustomerEmployees Worked With
Diana Bell
August 21, 2022
The dealership was very kind and helpful when it came to helping me choose a service package. They offered a free wash and was understanding when I kindly declined their kind gesture. helping me choose a service package. They offered a free wash and was understanding when I kindly declined their kind gesture. More
by BSC352
Employees Worked With
Camille Williams
August 20, 2022
This dealership won’t call you back or follow up as promised. Brought my vehicle for a specific reason with specific features and now nobody wants to take ownership of their failed promises. promised. Brought my vehicle for a specific reason with specific features and now nobody wants to take ownership of their failed promises. More
by Jmtmmt
Employees Worked With
N/A
August 19, 2022
Horrible absolutely horrible. I have not had good service since my advisor Jason Dale left. They have so much turn over and it's obvious they care very little about the customer e I have not had good service since my advisor Jason Dale left. They have so much turn over and it's obvious they care very little about the customer experience. More
by leakni5634
Employees Worked With
Scott Johnson
August 19, 2022
The sales person Bryson Smith was great. He worked with me on getting me the SX Prestige that I wanted and not just tried to sell me a plain SX model just to make a sale like a sales perso He worked with me on getting me the SX Prestige that I wanted and not just tried to sell me a plain SX model just to make a sale like a sales person from another dealership tried to do. Bryson updated me constantly as to the arrival of my vehicle from the Kia factory. Thank you for all your hard work to earn my business More
by AUGILLARD
August 18, 2022
The experience was great from start to finish and we are very satisfied with our purchase! very satisfied with our purchase! More
by brttnysimm
August 17, 2022
David Maddox has created a World-class, customer-oriented organization. From check-in through the final delivery of my professionally repaired vehicle, I was extremely impressed with his team’s caring attitu organization. From check-in through the final delivery of my professionally repaired vehicle, I was extremely impressed with his team’s caring attitude. In short, this was the best auto repair experience I’ve had and went a long way toward building brand loyalty in Kia for me. More
by 26june
Employees Worked With
David Maddox, Mark Kerkoski
