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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,796 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,796 reviews

August 17, 2022

Camille was the absolute best! !!! Kaitlyn was in contact too. They gave me updates constantly! So nice and helpful More

by davedanbently
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
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Aug 17, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was such a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 17, 2022

This dealership has told me that I needed to fix things that do not need to be fixed. I do not trust this service department at all. I would rather take my vehicle to a back ally mechanic than trust the me More

by BREWE.STEPHIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Camille Williams
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Aug 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please do not hesitate reaching out to us via the information below. David Maddox, Service Manager dmaddox@jimellis.com or 770-575-4780 Best regards, Madison Magnus, Customer Relations Manager

August 16, 2022

Vehicle ready when promised. Miss Williams very professional. Kids moving vehicles need to remove cell phones from their back pockets as to not damage leather seats. More

by MOTOR20T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
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Aug 17, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille and our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 16, 2022

My car was misdiagnosed, I was overcharged for what I had done. I am completely disenfranchised with this experience and don’t know exactly where to go from here. More

by heatherjarrell
Recommend Dealer
No
Employees Worked With
Evelyn was the name of the associate I worked with.
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Aug 17, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please do not hesitate to reach out to us via the information below. Best regards. David Maddox, Service Manager dmaddox@jimellis.com

August 16, 2022

Disappointing considering I know you guys can do better and have done better. Four days to replace a starter with no loaner car. More

by THOMMYBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
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Aug 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. Please do not hesitate reaching out to us if you have any further questions or concerns. Best regards.

August 16, 2022

Their communication was fantastic. Service was excellent. I plan on bringing my car here again. More

by wqalice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Aug 17, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

August 16, 2022

Everything went smoothly, there were no rush for me to get my car and I got everything done the same day! Nuka was a great help! More

by Rlare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuka Yobo
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Aug 17, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Nuka was such a great help! Thanks again for your business and kind words. Take care and happy driving! - Madison Magnus, Customer Relations Manager

August 16, 2022

Had a great experience purchasing a new Kia ev6 from Jim Ellis. Christian did great! Didn’t love how long it took to get to a good trade in value on my previous vehicle and finally agree on a price. But wo More

by BMITCHELL11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Christian could help you find the perfect car. Thanks again for your business, and we hope you love your new EV6. Take care and happy driving! - Madison Magnus, Customer Relations Manager

August 14, 2022

I always receive the best service in a timely manner. Super friendly workers as well. More

by indiajwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
Report | Print
Aug 15, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 14, 2022

This dealer provided the service needed in a very timely and efficient manner. The service customer rep. Mark, kept us informed and answered any questions we had. Overall, a good experience. More

by LCLOER64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
Report | Print
Aug 15, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was such a great help! Thanks again for your business, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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