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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,796 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,796 reviews

July 19, 2022

Service Reps are Professional, efficient, concerned about the customer. Confident of the recommended service and that the service will be done correctly. Have used Jim Ellis Kia Kennesaw for years and will c More

by Chelsea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Joyce
Report | Print
Jul 20, 2022 -

Jim Ellis Kia of Kennesaw responded

Chelsea, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that our service team could provide a great experience! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 18, 2022

The service started at the appointment time and was completed at the time that was started it would be ready More

by CHCKBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Joyce
Report | Print
Jul 19, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 18, 2022

The workers were nice and helpful and prop With their work great job I will always have my car service at this location More

by DOVEVERONICA
Recommend Dealer
Yes
Employees Worked With
Joyce phillip
Report | Print
Jul 19, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 18, 2022

I bought my Telluride 2 1/2 years ago and have used Jim Ellis for all my service and warranty repairs. Everyone at Jim Ellis goes out of their way to make sure I’m taken care of. More

by VOLPET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Jul 19, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 15, 2022

Service department was good. Service manager was very good, polite, and knowledgeable. I would recommend this dealership More

by fudgehudgins
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Maddox
Report | Print
Jul 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that our service team could provide a great experience! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 15, 2022

I stood and waited over five minutes before someone helped me. I made an appointment in advance for an oil change and tire rotation, which are scheduled in 30 minute blocks. I told them I would be wait More

by MONICA_RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maddox
Report | Print
Jul 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! We do apologize for any delay during your visit with us, and we thank you again for your business and hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 15, 2022

Great service nice people kind staff friendly fast helpful cheerful clean got car back fast More

by MICHAELP5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Camille Williams, David Maddox, Jesus Gutierrez
Report | Print
Jul 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 14, 2022

Great and timely service! Service member was very prompt with calls to inform me of possible issues. More

by HGBECK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maddox
Report | Print
Jul 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 14, 2022

I always work with Diane and she takes care of me. Jim Ellis Kia is the best! More

by DONNATLUCAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Jul 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that Diane could provide a great experience! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 14, 2022

Excellent customer care from Kit! Solved my issue plus assurance of my future service needs. More

by Annie J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Camille Williams, David Maddox, Jesus Gutierrez
Report | Print
Jul 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Jul 18, 2022 -

Annie J responded

Great customer care!

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