Jim Ellis Kia of Kennesaw

This dealership is awesome because the people are awesome. Thank you to all the folks at Cobb County KIA! awesome. Thank you to all the folks at Cobb County KIA! More

Excellent service! All staff were kind, patience and professional. The overall experience have been fantastic and I'll highly recommend them All staff were kind, patience and professional. The overall experience have been fantastic and I'll highly recommend them More

Everybody there was professional and polite. I would have awarded them five stars, but it took about three months to get the new car. It was not the dealership's fault, but Kia's I would have awarded them five stars, but it took about three months to get the new car. It was not the dealership's fault, but Kia's More

Our leased car term was over, so we went in to buy it out. We told Nick we would be interested in a new one if he could make it happen. He Did! He went above and beyond our expectations in customer servi out. We told Nick we would be interested in a new one if he could make it happen. He Did! He went above and beyond our expectations in customer service. This is the third card we have purchased here. We Definitely recommend them. More

Marvelous way to shop for an automobile. We needed a vehicle and the experience was the best I have ever received. Not knowing what we wanted, Larry listened to our situation, our needs, and We needed a vehicle and the experience was the best I have ever received. Not knowing what we wanted, Larry listened to our situation, our needs, and our desires in a vehicle, After a short time listening to us, he brought down a Kia Sedona. Great vehicle and an even better sales experience. I would highly recommend Larry Pendersen when you are in need of a vehicle. Also make sure you have Mike Awulosi in finance. He finished the paperwork in record time. Quick, easy and out the door. Jim Ellis Kia is the place to shop for your next automobile. We can't say enough. More

Dropped the vehicle off on a Friday night for a Saturday appointment. Lavar checked me in promptly, and the vehicle was picked up clean. Another great experience! appointment. Lavar checked me in promptly, and the vehicle was picked up clean. Another great experience! More

Generally this place is nice and the advisor Camille Williams she did a good job and friendly i was kept well informed Williams she did a good job and friendly i was kept well informed More

All around Service Center was a Professional experience. (Jesus Gutierrez-Flores) was very helpful at time to pickup and delivery,I was informed on time. (Jesus Gutierrez-Flores) was very helpful at time to pickup and delivery,I was informed on time. More

I have been searching for MONTHS for a new Kia Seltos and had run into lots of shady dealerships. With the market the way it is now, it is hard to find a dealership that is not going to charge thousands of e had run into lots of shady dealerships. With the market the way it is now, it is hard to find a dealership that is not going to charge thousands of extra dollars to “adjust” the price or not be transparent with the pricing when initially connecting with them. Jim Ellis Kia of Kennesaw was completely different from the other 70 dealerships I had called. Not only were they transparent, up front, no hidden costs, but they were also really kind, caring and understanding of our situation. We drove in from out of town because their service was so great. They knew exactly what car we were looking for, made sure to let us know before it arrived, and the transaction was seamless. I have never before had a transaction go so smoothly. There were no surprises in terms of pricing and we were treated like long-term customers. My family and I felt so comfortable with how they run their business that we will continue coming in from out of town to service the car. They made sure we were comfortable throughout the whole process and kept us up to date on each step. Our salesman Bryce was great. He was there from the beginning, and answered all my calls and emails immediately. He helped do everything from providing us with a great service, to making sure we understood the car and walked us through every button and feature. I also want to give kudos the Finance Manager that provided us with a great experience. Seriously would give this dealership a 1000/10 if I could. I would highly recommend them and definitely enjoying my Kia Seltos because of them. More

Generally, this is a nice place and the advisors, particularly Mark and Jason, did a good job of communicating with me throughout. It's unfortunate they've had to deal with being understaffed and ov particularly Mark and Jason, did a good job of communicating with me throughout. It's unfortunate they've had to deal with being understaffed and overbooked lately. I had to wait a few weeks to drop off my car because of that. They've done some decent repairs with my car, but I think they've focused too much on the symptoms instead of identifying the main problems. Those symptoms are slowly coming back and I got concerned, so I took the car to another Kia dealer who thinks I need more involved repairs then what they provided. Jim Ellis Kia provided nice general service, but I don't think they're equipped or have the current bandwidth to handle deeper issues beyond oil changes and typical wear and tear problems. I was just expecting some more diligence since they're a Kia dealer, who I was hoping would inspect my car more comprehensively than a typical mechanic would. I can only recommend this service center for minor maintenance. More