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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,795 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,795 reviews
July 13, 2022
Service department is great! Se vice advisor was very knowledgeable. Made an appointment for an oil change and it was completed on time. Se vice advisor was very knowledgeable. Made an appointment for an oil change and it was completed on time. More
by LBONILLA0
Verified CustomerEmployees Worked With
Mark Kerkoski
July 13, 2022
We purchased a new car and this was a very good experience. The salesman Kevin was great to work with and have no complaints about the entire process. experience. The salesman Kevin was great to work with and have no complaints about the entire process. More
by ROB B.
Employees Worked With
Kevin Moore, Ellisa Meehan
July 12, 2022
When you go to this location you develop a service relationship with workers Dianna Bell is a perfect example She greets you and remembers you and you feel confident that your needs will be met relationship with workers Dianna Bell is a perfect example She greets you and remembers you and you feel confident that your needs will be met The technicians work hard and as thorough as possible They offer you snacks while you wait I love this place ! More
by JACOB375
Employees Worked With
Diana Bell
July 11, 2022
Misunderstanding at the beginning on both sides but everything was handle professionally and efficiently, other than that it was good service once the situation was resolved everything was handle professionally and efficiently, other than that it was good service once the situation was resolved More
by RANDALL8220
Employees Worked With
Lavar Frederick, Diana Bell, Camille Williams, David Maddox, Jesus Gutierrez
July 08, 2022
My service advisor was horrible. She would never answer calls or return voicemail. The dealership didn't even submit our claim for the first 8 days. And my vehicle was in the shop fo She would never answer calls or return voicemail. The dealership didn't even submit our claim for the first 8 days. And my vehicle was in the shop for 31 days before it was ready for pickup. And when I begged for some kind of rental, I was told they don't offer that even though I made it clear that the Soul was my only vehicle and due to the procrastination with it, my husband and I both lost our jobs due to not being able to commute to work. I have never in my life experienced such an awful mechanic shop. And now I have to bring it back in because the engine light is back on after only 1 week. More
by Browneyedbabydoll23
Employees Worked With
Camille Williams
July 08, 2022
Basic oil change took 2 and half hours. They text you that your car is ready and then 40 minutes later I have to go look for my car which is parked in the back lot. Very poor communication They text you that your car is ready and then 40 minutes later I have to go look for my car which is parked in the back lot. Very poor communication More
by culpeppergroup
Employees Worked With
Not listed
