Back

Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,803 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Contact Dealership

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,804 reviews

November 03, 2025

Excellent customer service caring, attentive, professional, knowledgeable, understanding Respectful, Trustworthy, Reliable, Informative, Patience, Integrity, Honesty More

by JANISE_JONES4
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
Nov 03, 2025 -

JANISE_JONES4 responded

I’m always satisfied with the excellent customer service that I receive, anytime I come to Jim Ellis Kia of Kennesaw. I highly recommend. Thank you for the excellent that I service

November 01, 2025

Friendly greeting. Helped us find what we wanted. Great follow up. Corry made himself available for all our questions. More

by NANCY-JEAN-JACKSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Correy Cottle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

I appreciated the treatment I got at jim ellis. When I went to their competitor next door they made me feel like I was an idiot for wanting what I wanted. However, Armani and the Jim Ellis crew mad More

by JDOOKIE67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armani Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

Kristian is great. Always good to see him and talk to him when I’m there. He friendly and does a great job. More

by five1johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

Very bad service of the car Not cleaned and they just say my 2nd free service after I bought the car in your showroom is not valid More

by DHODDA
Recommend Dealer
No
October 26, 2025

My purchase with Jim Ellis went amazing however my first service did not. They were timely and washed the car. I would have rather they rotated my tires as they said they did. I had a weird dust on my rear More

by Kgallichio175
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2025

Knowledgeable staff, patient and listened to wants/needs in order to find the perfect vehicle suited to me More

by Caroline Swartz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikey Downes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2025

I had an absolutely outstanding experience at Jim Ellis Kia of Kennesaw on October 22nd when I purchased my 2019 Ram truck. From start to finish, the entire process was smooth, professional, and genuinely More

by J.Holcomb7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2025

Had an appointment for oil change and was told the wait may be an hour and half. My car was ready sooner than an hour and I received a video of my car and the recommendations for future repairs needed. Tha More

by KENYATTAGHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
October 23, 2025

Very disappointed. I paid a lot of money and they never fixed the problem. I am not happy. More

by cespinosa2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Joyce