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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,542 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,542 reviews

April 25, 2025

Everyone there was pleasant. Cailyn was very helpful and courteous. She helped get me in and out of there for the oil change and tire rotation. More

by packahso2
Recommend Dealer
Yes
Employees Worked With
Cailyn
Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Packahso2! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 25, 2025

This is a very good dealership, they show video proof of what’s going on with your car and what they are working on. Quality service. More

by Marissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Marissa! Thanks again for your business! Take care!

April 25, 2025

Kris always comes out and greets me when i drop off my vehicle. Great updates on timeframe as well More

by 287347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 24, 2025

Efficient and helpful Applied my online coupon and prioritized my future work orders in order of necessity More

by tcb30067
Recommend Dealer
Yes
Apr 25, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Tcb30067! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

April 22, 2025

I was out in under an hour and 15 minutes, Kris was very professional and helpful! More

by DANIEL63872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Daniel63872, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

April 21, 2025

Christian introduction to the people who will assist in the process was wonderful! Great experience. More

by SBGATLANTA18
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryson Smith
Apr 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for your business! Take care!

April 20, 2025

Jim Ellis Kia made the purchase process smooth. The sales, service, and finance teams work together to provide a cordial and supportive buying experience. More

by Irene
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenica Palacios
Apr 22, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Irene! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

April 19, 2025

Jim Ellis has a great and helpful staff and a clean, comfortable environment. I’ve bought two vehicles here. More

by TKATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Jim Ellis Kia of Kennesaw responded

Tkater, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

April 19, 2025

Our buying process went smoothly and everyone we worked with was great! We highly recommend this dealership! More

by riesen2live4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Benabdesselam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Riesen2live4! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

April 18, 2025

Good Good coffee, and I even washed the car This will be the end of the survey More

by sstfxx
Recommend Dealer
Yes
Apr 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Sstfxx! Thanks again for your business! Take care!