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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,612 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,612 reviews

June 05, 2025

Eddie was great to work with, friendly, knowledgeable and willing to the extra mile to get “the deal” done. He listened to what I was willing to pay and made the deal work. More

by PRMTAR5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Prmtar5! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Please let us know if there is ever anything else we can do for you! Safe travels!

Jun 11, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Prmtar5! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Please let us know if there is ever anything else we can do for you! Safe travels!

June 03, 2025

The entire experiance was great, as we expected from a Jim Ellis dealership. We remember dealing with Jim Ellis back in 1973. Easy to get a service apointment, our Kia Sportage was being worked on withi More

by RRS1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Rrs1011! Thanks again for your business! Take care!

June 03, 2025

I recently purchased a car with the help of Jack Stricklin, and the experience was excellent from start to finish. He was friendly, knowledgeable, and made the whole process smooth and stress-free. More

by Nick
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Nick! Thanks again for the positive feedback, and we hope that you have a great day!

June 02, 2025

They tried to charge more than quoted on the service, Told me I it would take 5 hours and I was there 7. Didn’t even get the recall checks done. More

by mmarsh1838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Jun 05, 2025 -

Jim Ellis Kia of Kennesaw responded

It sounds like your visit here at Jim Ellis Kia of Kennesaw did not live up to our expectations—which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care —and direct, honest feedback from our clients like you is imperative in helping us do that. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

June 01, 2025

1t was awesome very friendly staff very knowledgeable staff. Very fast service no waiting in line lunrs fir service More

by Marcus1mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Marcus1mack! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

June 01, 2025

I can’t say enough great things about Jack! From start to finish, he made the car-buying process smooth, stress-free, and even enjoyable. We ended up purchasing not just one, but TWO Kias—and t More

by alisonkaye72
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

May 31, 2025

Kris was able to have the technician diagnose the issue with my car quickly and went out of his way to have an appointment set up for me ASAP the following day. More

by MXHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Mxholt! Thanks for taking the time to share your rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

May 31, 2025

Jack and Bryson were both a huge help and buying a car yesterday!! We were in and out so much faster than I expected and left very happy! More

by nsota232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Jim Ellis Kia of Kennesaw responded

Nsota232, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

May 31, 2025

Jack and Bryson helped me get my new car yesterday and I’m so lucky to have had them help me out! They made the experience stress free and as easy as possible! More

by klittle1241
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Klittle1241! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

May 30, 2025

Communication is poor, service techs have no knowledge to service. Lacking in ability to provide any customer service. Lies were told by many employees, and no one seemed to know how to do anything properly. More

by namdrof88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Jim Ellis Kia of Kennesaw responded

Namdrof88, we regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.