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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,771 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,771 reviews

July 14, 2021

I live in Dunwoody yet, I choose this location for all my car service needs! Great staff and friendly environment. Camille is always super helpful. I highly recommend! More

by pamelab21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
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Jul 14, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille and our team could help out! Thank you again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager

July 14, 2021

Employees were friendly but service was very slow. I was there nearly 2 hours for an oil change. Complimentary car wash was horrible, half of the back window was not even rinsed. More

by GASWEETY6836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mikey Downes
Report | Print
Jul 15, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. Thank you for your business and patience, and please reach out if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager

July 13, 2021

My experience was excellent. I would go here to buy a car again. Everyone was kind, friendly and helpful. I am so happy with my new car. More

by RJSCHUTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Zeljka (Zee) Caradine, Kevin Moore
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Jul 14, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

July 13, 2021

Best place to shop for a car if you are looking for great experience, outstanding staff, great prices, and great quality cars! I would recommend it to anyone! More

by LUANNACUNHARINCON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Ospina
Report | Print
Jul 13, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and recommendation, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

July 13, 2021

Lavar took very good care of me and my car. The wash job and the interior cleaning were just not great. Half of the back of my car was still dirty. More

by TJHAWKINS
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
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Jul 13, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar and our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 13, 2021

The services was great. I was in and out in less time than i was told it would be. I was able to get a recall completed at the same time. More

by GOLFER4993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Jul 14, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 12, 2021

The customer service was good but the problem with my vehicle still persists. I dont know if this is an Apple issue or Kia issue. More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lavar Frederick, Camille Williams
Report | Print
Jul 13, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We hate to hear that the issue has continued, and we apologize for the inconvenience. If you continue to have the issue, please don't hesitate to reach out to our team to have them check it out. Thank you again for your business and kind words. Best regards, Madison Magnus, Customer Relations Manager

July 12, 2021

Great service was provided thanks to Camille getting my car in at the last minute. I needed my routine service and my tire needed immediate attention, which caused some stress when driving it. All fixed an More

by WRIGHTV5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Jul 13, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 12, 2021

i like the service thanks to Milkey Downes always a good experience to bringing in my car for service very good staff i'm very satisfied More

by brend717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Downes
Report | Print
Jul 13, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mikey and our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 11, 2021

Great experience working with Randy Fitch. He is a ensured an efficient sale process and excellent repair to the leather on the glove compartment. Randy excels at customer service. More

by angie.wessner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Fitch
Report | Print
Jul 12, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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