Jim Ellis Kia of Kennesaw

The general, sales, and internet managers went above and beyond to make sure I was a satisfied customer. A special thank you to Michael, Elli, and Matt. beyond to make sure I was a satisfied customer. A special thank you to Michael, Elli, and Matt. More

It is always a pleasant experience bringing my car for service. On my most recent visit, I had the pleasure of being taken care of by Diana Bell. She was knowledgeable, friendly, and went above and beyon service. On my most recent visit, I had the pleasure of being taken care of by Diana Bell. She was knowledgeable, friendly, and went above and beyond to ensure that I got the best possible service and price. The whole process was seamless- starting with check-in and ending with picking up my freshly washed car afterward. I love the friendly and positive atmosphere in general, but Diana was definitely the shining star for me that day! More

Caring and efficient, easy to get an appointment. I usually work with Jason or Lavar, but everyone is nice and eager to help. Service area is always clean and welcoming. usually work with Jason or Lavar, but everyone is nice and eager to help. Service area is always clean and welcoming. More

Katy was awesome and made sure i was accommodated to my best ability. She made sure I was leaving with a car instead of wasting my time coming. best ability. She made sure I was leaving with a car instead of wasting my time coming. More

I have observed in a lot of varied industries and companies both in sales and in service, that the quality of an outstanding organization can be measured by the retention of their associates. Jim Ell companies both in sales and in service, that the quality of an outstanding organization can be measured by the retention of their associates. Jim Ellis Kia passes that test with quality professionals like Dianna Bell. More

Great service by Brett and the Jim Ellis team. Seamless buying experience and even though we had shipping delays the team did everything they could to get us our new car buying experience and even though we had shipping delays the team did everything they could to get us our new car More

I was told the service I needed would be 3 hrs. My appt was at 9am and the service was completed at 1020am. Awesome job!! was at 9am and the service was completed at 1020am. Awesome job!! More

I made an appointment and when I arrived I was told they may get to my vehicle that day? Then once they did look at it they were unable to do anything so I had to make another appointment but I couldn’t do may get to my vehicle that day? Then once they did look at it they were unable to do anything so I had to make another appointment but I couldn’t do that because they didn’t have a loaner car to even schedule another appointment. This is completely unacceptable. Diana was awesome but the system you have needs to change. Don’t make appointments for people knowing there is nothing you can do. You completely wasted my time and accomplished absolutely nothing. This is not the 1st unpleasant experience with this dealerships service department. More

Everyone was friendly and easy to work with, but Katy went above and beyond to make sure the whole process was smooth and we were always taken care of! went above and beyond to make sure the whole process was smooth and we were always taken care of! More

Diana Bell is the Service Rep. who helped me. She was such a pleasure to work with. Very knowledgeable. Service done was quick. Paperwork easy to read such a pleasure to work with. Very knowledgeable. Service done was quick. Paperwork easy to read More