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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.5
6,869 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,869 reviews

September 09, 2021

I started calling by 9 in the morning and had a hard time getting someone to answer the phone. Then service was so busy I couldn't talk to anyone. But when I finally requested Diana she pulled me through. More

by JUDYJHUTSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Sep 09, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We apologize for any inconvenience you may have experienced while scheduling an appointment. We thank you for your business and patience, and we're so happy that Diana was able to help out! Thank you again for your business and honest feedback. Take care! - Madison Magnus, Customer Relations Manager

September 08, 2021

Chaz was awesome to work with! Love my new Kia Forte and the MPG's. My first time at a KIA dealership and normally buy FORD. Will be back for sure next time. More

by MICHAELTDUNLAP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Todd Garman, Chazworth Martin
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Sep 08, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chaz was a great help! Thanks again for your business and kind words, and we hope you love your new Forte. Take care! - Madison Magnus, Customer Relations Manager

September 06, 2021

Send some more service coupons. They are long overdue. I wanted to get a diagnostic check while there as well for the air bag light, but I was advised I'd need to drop the vehicle off. More

by AARDENYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Sep 07, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Be sure to check our website before your next visit for any online coupons or specials. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 05, 2021

had my appointment scheduled yesterday. Before I headed there, I called and they confirmed that I was good to go for my recall service visit. Got there and then they found out they didnt even have my part More

by spzkdz
Recommend Dealer
No
Employees Worked With
Diana Bell
Report | Print
Sep 03, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. We will pass along your information to our team to prevent this from happening in the future. Thank you again for your honest feedback. Best regards, Madison Magnus, Customer Relations Manager

September 05, 2021

Great working with Larry! He was very personable and kept my interests in mind through the entire process. I'd highly recommend him to anyone leasing a vehicle. More

by MATTHEW.WEAND
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Pedersen
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Sep 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry was a great help! Thanks again for your business and recommendation, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

September 04, 2021

Lavar does an outstanding job every time I visit the Jim Ellis service department. I highly recommend him to all of my friends, family and coworkers More

by TMIKEJ0825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Sep 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar and our team could help out! Thanks again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

September 04, 2021

I’m happy with the car and the deal I got from company.James Wind was awesome,great customer service great personality.I can’t thank him enough. More

by Mindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wind
Report | Print
Sep 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Mindy, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that James was a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

September 03, 2021

I was pleased with the service I was given and everyone was very helpful and courteous. They went above and beyond to help me get my car. Thank you! More

by NAVYGIRL24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Gregory, Ellisa Meehan
Report | Print
Sep 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

September 03, 2021

Larry Pederson was very helpful in helping my daughter and me secure a new car. He worked his best to create a good deal for us and demonstrated great patience as he was explaining the features of the ca More

by RKRAMDEN1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Larry Pedersen
Report | Print
Sep 03, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry was a great help! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

September 03, 2021

Jason Dale is the best advisor. he makes it so easy!!! excellent communication skills and always informative. responds quickly and always takes care of his Manheim customers. More

by CHRISTINE.CETRULO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Sep 03, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason is such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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