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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,771 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,771 reviews
June 30, 2021
all good. Good experience. Everything moved at a good pace. Decided to finance the vehicle. That experience was also good. Moved along quickly and was able to wrap up in a timely manner pace. Decided to finance the vehicle. That experience was also good. Moved along quickly and was able to wrap up in a timely manner More
by BRENTANDERSON11
Verified CustomerEmployees Worked With
Cameron Kowalewski
June 30, 2021
Great sales and service. Cameron was great to work with. Took my Kia Soul+ in for an oil change, and left with a Kia Soul EX. Took my Kia Soul+ in for an oil change, and left with a Kia Soul EX. More
by Tonia Carter
Employees Worked With
Other Employees :
Keisha in Internet Sales, Scott Johnson, Cameron Kowalewski
June 30, 2021
Clean showroom and rest rooms, courteous staff, listened to our needs, everyone made an effort to help us through the purchasing process. Would buy another car here. to our needs, everyone made an effort to help us through the purchasing process. Would buy another car here. More
by Jim from Cobb County
June 29, 2021
When appointments are made the customer needs to be informed of what service they need before they come in instead of asking the customer. Communication is key so there will not be a conflict when bein informed of what service they need before they come in instead of asking the customer. Communication is key so there will not be a conflict when being told that you need a certain service. More
by Very blessed V breezy!
Employees Worked With
Lavar Frederick
June 24, 2021
Bryson was great with our car buying experience. We bought a used car for our 17 year son. Bryson was very helpful throughout the whole time bought a used car for our 17 year son. Bryson was very helpful throughout the whole time More
by tjasinski11
Employees Worked With
June 22, 2021
Jason is a great service writer. It’s always a pleasure dealing with him. He shows lots of care for his customers. The dealership is always clean and everyone is very friendly. dealing with him. He shows lots of care for his customers. The dealership is always clean and everyone is very friendly. More
by david24929
Employees Worked With
Jason Dale
June 22, 2021
I had an 11:30a appt. I got there and waited for over 45min. After finally having my car checked in. I waited for over 48hrs for an AC diagnostic. When I finally arrived...I still had to wait. Ms Dia 45min. After finally having my car checked in. I waited for over 48hrs for an AC diagnostic. When I finally arrived...I still had to wait. Ms Diana was running all around (talking about everything but my car) trying to locate my car details. I was then told that my car needed a part "only one existed and it was in California". I couldn't believe I had to wait that long AGAIN. I spoke with Service Manager once I arrived. I explained to him what happened. He apologized and waived the diagnostic fee. I was so disappointed. I had to wait a month just to make the appt. I mentioned to Manager that I usually go to Ed Voyles and was hoping for a better service experience. I literally, left your shop and went straight to Nalley Galleria and bought a Lexus. I would've purchased a car from Jim Ellis had my experience been different. More
by LONNIE5
Employees Worked With
Diana Bell
