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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,595 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,595 reviews

March 12, 2021

The whole service department is well run and friendly. Jason Dale goes above and beyond by knowing me by name and by my car. He does not try to upsell me on the service and is very knowledgeable about w More

by CARLADBRANCH
Recommend Dealer
Yes
Employees Worked With
Jason Dale
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Mar 15, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason and our team are a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 11, 2021

Camillie is always an EXCELLENT help. She had great customer service skills. She’s amazing 🤩 I’d recommend her to anyone needing a Service at this location. More

by Jazminebowser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
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Mar 12, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thank you again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 11, 2021

Service was great. I did not have to wait long at all. Mikey was also great by explaining every thing and giving me a straightforward price. will be back. More

by colbydrob97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Downes
Report | Print
Mar 11, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mikey and our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 11, 2021

As always, another great experience and time well spent with my Service Rep, Ms. Diana Bell; she is awesome!! I will be back again to get my car serviced!! More

by MORENEWSTEPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Mar 12, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 10, 2021

Katy was attentive and patient. I test drove a lot of cars, even went to lunch and came back and she was just as nice. She also knew the features and described them well. I would recommend her. Was a gre More

by EagerCarDriver
Recommend Dealer
Yes
Employees Worked With
Mike Boyd, Camille Williams, Katy Anderson
Report | Print
Mar 10, 2021 -

Jim Ellis Kia of Kennesaw responded

We are very pleased to receive your 5 star rating and to hear of your positive recommendation of our sales team and experience. In reference to the issues your vehicle is experiencing, we are certain our service professionals will be able to diagnose the cause of your issues and produce a remedy. There are 58 manufacturers that have over 600 Car Play-compatible car models. Most all of the 58 manufacturers who offer Apple Car Play will have or are having connecting problems at one time or another and these issues are normally due to Bluetooth connection problems or the iPhone software needing updated (latest version of iOS), or the Car Play system within the vehicle needing updated (firmware updates) because of the technology advancing at such a rapid pace. Engine computer diagnostics will not be able to determine if a vehicle’s stereo firmware needs to be updated. Thank you for your feedback! We greatly appreciate it, and thank you again for your business. - Madison Magnus, Customer Relations Manager

Mar 30, 2021 -

EagerCarDriver responded

Madison, you clearly didn’t read the review fully and I have opened up a case with Kia Consumer and may have to escalate further. The issue to Apple CarPlay should have been disclosed. Further, Mike, the manager, somehow was UNAWARE of an issue with Apple CarPlay but everyone else some how knew!? Okay! Additionally, my Apple CarPlay was not fixed as they didn’t install an update as it was for on lot vehicles only, which is where my car was before buying. Let’s add that when I called Kia consumer, they were confused as to who told y’all this that it was open for all cars and they were confused as to why you didn’t install the fix! I’ll be submitting a new dealer rating that relates to the severe disconnect between all the departments.

March 10, 2021

Greats you right off, walks you through each step and what's recommended for your vehicle. Loved the car wash. Work done in a timely manner. More

by FALEE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Mar 11, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 10, 2021

Excellent transaction! If you're buying a KIA, this is the place to go. Everyone was friendly, quick, and to the point. Denzel was honest and fair! More

by mikeys89stang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denzel Lewis
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Mar 10, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Denzel was a great help! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

March 09, 2021

Mikey was extremely helpful with all of my questions. He was very polite and professional. I hope He is who I deal with every time More

by DALEJRPRINCESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Downes
Report | Print
Mar 10, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mikey was a great help! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 09, 2021

Jason and Lavar are irreplaceable! They both take service to a whole new level and honestly why I’m a Kia owner. They always make you feel extremely welcomed! More

by PAMELATRACY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Jason Dale
Report | Print
Mar 10, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar & Jason are always great helps! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 09, 2021

Jason Dale is a true professional and genuinely nice guy. He always greets me with a smile on his face and in his voice regardless of how many balls he may juggling at that particular moment. Jason deliver More

by Sporty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Mar 09, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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