Back

Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,598 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Contact Dealership

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,598 reviews

March 03, 2021

Best experience ever for buying a car. Started off on the internet. Bryson Smith was attentive, honest and fast. Found what I wanted and got a great price. I was only at the dealership about an hour to do th More

by bobby64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikey Downes
Mar 04, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson & our team could help out! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

Mar 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Bobby64, your positive review means a lot to us and we’re happy we could help you! Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care! - Madison Magnus, Customer Relations Manager

March 03, 2021

We received excellent service. Kia as a corporation was extremely helpful in taking care of a recall and the local dealer did an amazing job communicating the process and getting the job done in a timely m More

by KCHPAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Mar 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 03, 2021

Katy helped my family customize our Telluride to exactly what we were looking for. Katy met with us several times, upon our request, to go over the features and car specifications we were looking for. Katy More

by JFleming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katy Anderson
Mar 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Jfleming, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care! - Madison Magnus, Customer Relations Manager

March 03, 2021

This dealership is so very attentive, professional, and does a great job to ensure complete satisfaction! My service advisor, Jason Dale, was extremely honest and fair about the price of my service and wen More

by BTAYLOR.ROSWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Mar 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Btaylor.roswell, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care! - Madison Magnus, Customer Relations Manager

March 03, 2021

Just awesome 👏! Taking care of my vehicle from the team of Kia at Jim Ellis was a fun one , every one was friendly yet helpful! Thank y’all. More

by samadam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Samadam1, your positive review means a lot to us and we’re happy we could help you! Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care! - Madison Magnus, Customer Relations Manager

March 03, 2021

Windshield was cracked when I picked up vehicle. Jason blamed it on dealers car wash. No known or visible crack in window when dropped off. More

by WRRNSPDRMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Dale
Mar 08, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we would love to get more information from you. At your earliest convenience, please reach out to us via phone or email at 770-362-1261 or madisonm@jimellis.com. We look forward to hearing from you. Best regards, Madison Magnus, Customer Relations Manager

March 02, 2021

Had a great experience with my first service visit after buying a new Telluride there, Diana Bell was great and Bryson Smith is an outstanding Salesman, he always goes above and beyond for us. More

by ScottandCindy
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Mar 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana & Bryson were great helps! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 02, 2021

Thanks for the opportunity to rate the service render to me on last Friday. It was very satisfying to know that your car is in good hands starting with the Greeter as well as techs who serviced the car. More

by DPKEESEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Don, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 02, 2021

Took good care of me even though I didn’t have an appt. The staff were very friendly ans explained everything well and made sure I left satisfied. More

by ZKACHLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams, Mikey Downes
Mar 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 01, 2021

It was certainly a pleasure to work with such a nice team, and driving away in my dream car as the cherry on top! Thank you More

by Ingrid Ferbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Landry, Brett Jones
Mar 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that out team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

...
349
...