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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,722 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,722 reviews

August 26, 2020

Alfredo was courteous and not pushy. He followed up a couple of times pre-sale, let me move at my own pace. The sale was straight forward and all price quotes were on point. He also took the time to foll More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Ospina
Aug 26, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Alfredo was a great help! We're so glad that we could help out, and we hope you love your new vehicle. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 26, 2020

Greg was very helpful with finding us the car we had been searching for. He kept in contact with us, and once it had arrived we were the first to know. He made the process simple and quick. We enjoyed doing More

by Wisemanmckayla2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Landry
Aug 26, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Greg was a great help! We're so glad that we could help out, and we hope you love your new vehicle. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 25, 2020

The service department was friendly and kept me informed on the status of my vehicle that was being serviced. The waiting area was very adequate with refreshments to help with your wait. More

by glamarrmathis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 25, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

August 25, 2020

Polite respectful very professional. The best experience i got looking for my first car to purchase!! Will have you satisfied and they will work with you! More

by Areyanna Romain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Turner, Erika Gregory
Aug 26, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 25, 2020

We had a great experience. Everyone was very kind, hospitable, and knowledgeable. They answered any and all of our questions that we had and got us in a perfect car! More

by ROCKXJJEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Wind, Chris Turner
Aug 25, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that we could help out. Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

August 25, 2020

bought a new optima and the process was smooth from beginning to end. It took maybe 2 hours and it was complete. It was a great car buying experience - my best ever! More

by JEFF.JEREMIAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Gregory, Alfredo Ospina
Aug 25, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! We hope you love your new Optima, and we thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 22, 2020

We had an excellent buying experience at Jim Ellis Kia. We started our search online and used the texting service to negotiate our price on the new Kia Stinger. We live out of state and wanted everything t More

by RKAmos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeljka (Zee) Caradine, Hector Green
Aug 24, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that Hector, Zee & Mike were all great helps! We're so glad that we could help out, and we hope you love your new Stinger. Thanks again for your business and kind words, and your recommendation means the world to us. Take care! - Madison Magnus, Customer Relations Manager

August 21, 2020

Good people, good customer service, Friendly, work hard, very knowledgeable, not overpriced. Will continue to bring my vehicle to Jim Ellis for all my repairs. More

by Randrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale
Aug 23, 2020 -

Jim Ellis Kia of Kennesaw responded

Randrell, thank you for writing this fantastic review and giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2020

Diana Bell is the service dept at Jim Ellis KIA was EXCEPTIONAL with her help and expertise, but importantly her caring and response time! This could have been a very stressful situation for me, but sh More

by Resapatrick96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 21, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! We're so happy that we could help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 20, 2020

I was provided with outstanding and speedy service! The process was streamlined and simple. I would definitely recommend this dealership for anyone looking for a new or used car. More

by WATSON.AMBER78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Kowalewski
Aug 20, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we really appreciate your recommendation. Take care! - Madison Magnus, Customer Relations Manager

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