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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,844 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,844 reviews

October 21, 2020

Diana is THE BEST service advisor I've ever met at the dealership. She's knowledgeable and keeps you informed on your car's progress More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 21, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 20, 2020

Jason is the BEST!! He took care of everything in a really amazing time manner Definitely recommend him to take care of ur service needs More

by FARKAD.F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Oct 20, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 20, 2020

Kia dealership was clean and the agent was very helpful and friendly and notified me with updates and offered me water and snacks. Great atmosphere. More

by NATASHA2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 20, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 20, 2020

Diana did an awesome job with keeping me informed with the service of my daughter’s car. Only issue I had was there was no coolant in the car and the cap was off. More

by suela72.cd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 20, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 19, 2020

I have been going to this Kia location for some time now. Never had a bad experience. Everyone is really kind and friendly. Thank you to everyone there! More

by VDPAIGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Camille Williams
Oct 19, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 19, 2020

Quick, efficient, professional, transaction. We contacted them about a specific car and there was no pressure to up sell us. Everyone we encountered was resiectfuk and kind. More

by JHANTHORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Erika Gregory, Mike Boyd, Cameron Kowalewski
Oct 19, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 19, 2020

I started the process of looking for a Telluride a few months ago. I began on the internet and swapped emails with Greg. Finally met Greg in person and was a complete pleasure to work with. Was honest, kn More

by Kcg651
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Greg Landry
Oct 19, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Greg was a great help! We're so glad that we were able to help out, and we hope you love your new Telluride. Thanks again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager

October 18, 2020

The only reason I did not give every category 5 stars was due to the finance guy. He was a total jerk and made me feel rushed, stupid, and uncomfortable. I left his office feeling super confused. He seemed t More

by NAGLKRISTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Turner, Mike Boyd
Oct 19, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are very disappointed to hear about the situation you have described, and we thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you, and we ask that you please reach out to us if you have any further questions or concerns about your experience. We will be bringing this to management's attention, and we will make sure that this issue does not happen again. We are so happy that Katherine was a great help and helped you find the perfect car for your needs! - Madison Magnus, Customer Relations Manager

October 18, 2020

Larry Whorley was great!Took time to give us data for Larry Whorley was great! Took time to give us data for review and did not push us to make a quick decision. We love our Optima Hybrid and look forwa More

by carlabranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Larry Whorley
Oct 19, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry was a great help! Thanks again for your business and kind words, and we're so happy to hear that you love your Optima & Sorento. Take care! - Madison Magnus, Customer Relations Manager

October 16, 2020

Mike Boyd and Bryson Smith were excellent to work with. Quick and easy; got us the Telluride and price we needed! I highly recommend the Ellis dealerships and these two sales folks. More

by ALEXMOORE612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson , Mike Boyd
Oct 16, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mike & Bryson were great helps! We're so glad that we were able to help out, and we hope you love your new Telluride. Thanks again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager

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