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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,793 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,793 reviews

September 07, 2020

Did not do car wash or vacuum car. Finance member was supposed to email info on a extended warranty and ever did. They don’t seem to care much about customers once the deal is sold. More

by TBILAVSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lavar Frederick
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Sep 08, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about the situation you have described, and we would love to have the opportunity to turn your experience around. At your earliest convenience, please reach out to us via phone or email at 770-362-1261 or madisonm@jimellis.com to discuss this situation in more detail. We look forward to hearing from you. Take care. - Madison Magnus, Customer Relations Manager

September 07, 2020

This review is based on Greg's outstanding service. We felt no pressure and left with exactly what we wanted. After Mr. Dugan's low ball on the trade-in, it was Greg that made the deal happen. Greg Landr More

by Juls
Recommend Dealer
Yes
Employees Worked With
Greg Landry
Report | Print
Sep 08, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Greg was a great help! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

September 05, 2020

Everyone in the service department is extremely nice and thorough but it’s always a good day to see Lavar I love working with him. However this Kia could either offer coupons more often or drop the oil chan More

by KR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Sep 08, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar is always a great help! We thank you again for your business and kind words, and we truly appreciate your input on our coupons and current specials. We hope to see you next time, take care! - Madison Magnus, Customer Relations Manager

September 05, 2020

Thank you , we have been a part of Jim Ellis of Kennesaw for over three years and they are still the dealership for me. Thanks More

by MSIGNSWI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Report | Print
Sep 08, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so incredibly happy to have you as a part of our Jim Ellis Kia of Kennesaw family. We're so glad that we've been able to take care of your car needs for over three years and have you as a loyal customer. Always reach out and let us know how we can help. Take care! - Madison Magnus, Customer Relations Manager

September 04, 2020

Driver side mirror (black in color) was being replaced under warranty for motor failure. The service advisors were very nice and professional; they took care of everything including getting me a ride hom More

by NATHAN.CARTER101
Recommend Dealer
No
Employees Worked With
Lavar Frederick
Report | Print
Sep 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. We would love to have the opportunity to turn your experience around, so at your earliest convenience please reach out to us via phone or email at 770-362-1261 or madisonm@jimellis.com. We look forward to hearing from you. - Madison Magnus, Customer Relations Manager

September 03, 2020

It started out terrible. Lavar made things happen. Don’t don’t bother with LISA KING. SHE IS A BS’er! Thanks Lavar for helping. More

by ZWANGB305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Lisa King
Report | Print
September 03, 2020

I have bought three different cars from here and loved my experience each time. I have to say loved Bryson my sales person He’s fantastic! More

by Fances Campos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
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Sep 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson was a great help! We're so glad that we could help out, and we hope you love your new car. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 03, 2020

Lavar is so helpful and answered all my questions. Needed a service before a road trip, he got me an appointment that was convenient for me, and was quickly serviced. They sent away with a clean car and an e More

by TORIE S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Sep 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

September 02, 2020

Second review... excellent communication and ease of purchase. All employees were very helpful and the areas were clean and inviting. I highly recommend Jim Ellis Kia in Kennesaw More

by Famato3870
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Zeljka (Zee) Caradine, Greg Landry
Report | Print
Sep 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 02, 2020

Hector was great helping us out with everything. Very friendly and efficient! Overall a great experience. Even better I left with a new car! Great place More

by JILLIANBRADSHAW8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Hector Green
Report | Print
Sep 02, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Hector was a great help! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

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