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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,722 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,722 reviews

August 08, 2020

I was very pleased. Jason Dale met me and kept me updated throughout the process. I was there for service for a recall in my Sportage. More

by MTNSGAL170
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Aug 10, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

August 07, 2020

Jason Dale was extremely helpful he broke down all the charges for a future appointment, kept me updated throughout the process of my car getting serviced!! More

by MARYYJANNEE
Recommend Dealer
Yes
Employees Worked With
Jimmy Hendrix, Jason Dale
Aug 07, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! We're so glad that we could help out, and we thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 07, 2020

Excellent service! Since I didn’t want to wait at KIA and my service was going to take longer, they put me in a loaner car for the night. More

by PPSNOOK
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Aug 07, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 07, 2020

Friendly, attentive, and fast service. They made sure to address and fix a poor experience I had in the past. Very pleased with my experience! More

by sokell684
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Aug 07, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out. Thanks again for your business and kind words. Take care and have a great weekend! - Madison Magnus, Customer Relations Manager

August 07, 2020

fast service , no waiting Diana B. Bell was service advisor.. helped us as soon as we walked in, Kept updating us on the service Great Job,, Thank you so much Sefket Had More

by HADZICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 10, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thank you again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

August 07, 2020

Great customer service, they went out of their way to help with my car questions and any other question or converns I had about my vehicle. More

by DAYCDUKE
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, James Wind
Aug 07, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 06, 2020

Thanks for taking care of me Ms. Camille Williams. Your customer service was superb!! You told me I had the cleanest Kia. Lol. Thanks for explaining the different packages I can purchase for my car. Very k More

by Jamin Marshall
Recommend Dealer
Yes
Employees Worked With
CAMILLE WILLIAMS, Diana Bell
Aug 07, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help. We're so glad that we could help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 06, 2020

Great service every time. Diana Bell is great. She keeps me informed on what service is needed now or soon and let's me know of big things that are coming soon. More

by REEDERNET1
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 06, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! We're so happy that we could help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 06, 2020

I always enjoy our visits to this store. The past year has been a big change for the better. Keep doing what you are doing. More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Chris Ford, Lisa King
Aug 06, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 06, 2020

Excellent Service Diana Bell is always a joy to work with. I tell everyone that will listen that she embodies everything that world-class customer service should entai More

by Stewart2015K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 07, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help. We're so glad that we could help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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