Jim Ellis Kia of Kennesaw

I had a really good experience at Jim Ellis. After receiving what felt like a slick salesman pitch at another dealership Greg’s style was straightforward and easygoing. Erika from web sales had laid t receiving what felt like a slick salesman pitch at another dealership Greg’s style was straightforward and easygoing. Erika from web sales had laid the groundwork by being responsive without being pushy. More

Had to get a mirror installed (upgrade!) and worked with Chris in the service department. He was absolutely wonderful! He made sure I had a good place to setup and work for a an hour or two and took great Chris in the service department. He was absolutely wonderful! He made sure I had a good place to setup and work for a an hour or two and took great care of my vehicle. I even got a wash :) Thank you, you guys are amazing! More

Lavar was great. He kept me well informed about the status of my vehicle during the time it was in service. He also provided me with important recalls needing to be performed. My only problem was that status of my vehicle during the time it was in service. He also provided me with important recalls needing to be performed. My only problem was that after my service, I tried to call them back for additional questions. Unfortunately, I haven't received a response. If it weren't for that issue, I would've given 5 stars. More

Every time I go I have to wait over an hour to be helped. Then when called they can’t find my ticket, or car. I also am having a new issue after going there. I feel like they deliberately mess up your car so Then when called they can’t find my ticket, or car. I also am having a new issue after going there. I feel like they deliberately mess up your car so you have to get more work. I will never recommend Kia and discourage people also! More

Greg Landry made our experience excellent. He made us feel like a friend instead of a customer. He went out of his way to help. feel like a friend instead of a customer. He went out of his way to help. More

Excellent customer service, convenience location and fair prices. Easy way to schedule appointment online, several days and time available. Service was completed on time. I will return for future services prices. Easy way to schedule appointment online, several days and time available. Service was completed on time. I will return for future services More

Not good. Late response. They added unless fee ( service fee ). Can’t pay credit card ( only limit $2000 ). The dealer was not perfectly. ( he forgot our appointment ) fee ). Can’t pay credit card ( only limit $2000 ). The dealer was not perfectly. ( he forgot our appointment ) More

Greg Landry did a fabulous job with helping me get into a new Kia Soul. He went out of his way to accommodate my financial boundaries and the need for a car that suits the handicap needs of a family member. new Kia Soul. He went out of his way to accommodate my financial boundaries and the need for a car that suits the handicap needs of a family member. The whole experience was very pleasant, and I am very happy with the car and warranty that came with it! Great job ! More

Great experience as always! The service team is always informative and very courteous! Camille was wonderful, she kept me informed of the progress of my service throughout informative and very courteous! Camille was wonderful, she kept me informed of the progress of my service throughout More

I brought my vehicle in for an oil change and to flush the radiator/coolant exchange. 2 months later the windshield wiper fluid light came on... I thought that was odd because i recently had my Kia servic the radiator/coolant exchange. 2 months later the windshield wiper fluid light came on... I thought that was odd because i recently had my Kia serviced. I purchase wiper fluid and filled it up. I then noticed that the coolant was low and there was sediment on the bottom of the tank. That’s should be the case since I paid for the coolant to be flushed. More