Jim Ellis Kia of Kennesaw

Fast service before I needed to go out of town I contacted Lavar when the engine light came on, he returned my call promptly and advised me how to get the vehicle to him for service the next day. I contacted Lavar when the engine light came on, he returned my call promptly and advised me how to get the vehicle to him for service the next day. He helped get my vehicle repair done timely so I was still on track for my trip. He provided details on getting a tow as well as getting a ride to the service center the next day. I was pleased he was so responsive and got the issue taken care of so quickly. Lavar works hard to make sure the customer is happy. He listens and makes it happen. Thank you Lavar! You are much appreciated. More

Brought the new 2019 Kia Sorento in because it has a Brought the new 2019 Kia Sorento in because it has a surge/hesitation about shifting. Was told this is how the car drives. Was suggested to leave it Brought the new 2019 Kia Sorento in because it has a surge/hesitation about shifting. Was told this is how the car drives. Was suggested to leave it in Sport mode to avoid this issue. The car just does not feel right and have never is 53 years of driving had a car that feels this way if nothin was wrong. By the way do not like to drive in sport mode when better More

This dealership was perfect. Curtis and Don were both sooo helpful and got me into the perfect car. I would recommend them first and foremost to anyone! sooo helpful and got me into the perfect car. I would recommend them first and foremost to anyone! More

Car repair Jason Dale did an excellent job. He went above and beyond to help. He got me a rental car while mine was being repaired. He called to keep me informed Jason Dale did an excellent job. He went above and beyond to help. He got me a rental car while mine was being repaired. He called to keep me informed of what was going on and to let me know when my car was ready to pick up. More

I feel like I got a good deal on a great car! Larry was very friendly and helpful, took the time to explain and set up the special features on my new car, and even introduced me to the Service Manager. Thi very friendly and helpful, took the time to explain and set up the special features on my new car, and even introduced me to the Service Manager. This is the third car I've purchased in my lifetime, but the most pleasant purchasing experience I've had. The Jim Ellis Kia team truly delivers upscale customer service. More

I highly recommend Jim Ellis Kia on Barrett pkwy. I took my car in for the 90,000 service. Maintenance was quick and efficient. Dealership also provided Lyft to take me home and then pick me up to take me b my car in for the 90,000 service. Maintenance was quick and efficient. Dealership also provided Lyft to take me home and then pick me up to take me back to the dealership for vehicle pickup. Great job. More

Great Experience I dropped by for an oil change without making an appointment. They took the car in and performed the service and washed my car in less than an hour. I dropped by for an oil change without making an appointment. They took the car in and performed the service and washed my car in less than an hour. I had a cup of coffee and enjoyed the complimentary WIFI while waiting. Excellent experience! More

Camille helped me right away, Got me in and out.. Was very professional. Made me feel welcomed and comfortable. The best service by so far very professional. Made me feel welcomed and comfortable. The best service by so far More

Everything was done on time and at the price quoted. It was a very good customer service experience as always. Great doing business with them. was a very good customer service experience as always. Great doing business with them. More

Always a pleasent experience. Can easily get appointments when other kia dealerships can't see me for months. My next car will most likely be another kia when other kia dealerships can't see me for months. My next car will most likely be another kia More