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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,844 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,844 reviews

September 23, 2020

My experience was over the top excellent, very helpful and answered all my questions. after car was done, gave me a brake down on what was done Thank you. More

by OWENSEGARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 23, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 21, 2020

Diana Bell is your best asset. I followed her to Kia of Kennesaw from another KIA dealership. She is always helpful, courteous and makes sure I know what is happening with my vehicle. More

by dsmith89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 21, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana is always a great help! We're so glad that we were able to help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 21, 2020

Diana was as Amazing as always. She’s always willing to help. Offers. Friendly, Courteous, Professional Service. Anytime I come in for assistance in the service department I ask for Diana. More

by JODYBABINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 21, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! We're so glad that we were able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 21, 2020

This was a very easy buying experience. Greg was able to answer all of our questions about the features of our chosen vehicle. The finance mgr was very helpful. More

by ggudermuth
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Lina Vallejo, Greg Landry, Mike Boyd
Sep 21, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Greg was a great help! We're so glad that we were able to help out, and we hope you love your new car. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 20, 2020

Diana was helpful as usual and they even washed my car. I used a great coupon that arrived in the mail just on time, Diana deserves a raise. More

by BBEELER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 21, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! We're so glad we were able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 17, 2020

As always service is fantastic. The team seriously meet the needs of the customer. Keeping you posted on the service. Best group ever. All professional More

by HMNNEWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Jason Dale, Lisa King
Sep 18, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 17, 2020

Everyone I encountered was very nice. I was able prepare ahead by researching vehicles online, which was beneficial. Just wish I would have gotten that call back about adding gap insurance. More

by kmhinze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wind
Sep 17, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! If you would still like to be contacted about gap insurance, please reach out to us via email at madisonm@jimellis.com and we can happily have that taken care of for you. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 17, 2020

I had the absolute best experience at Jim Ellis Kia. Mark was very attentive, and provided me the best service. Lobby was quite and clean. Cashier was extremely nice. Will recommend to others. More

by tiffany butts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lewis
Sep 17, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was a great help! We're so glad that we were able to help you out with your service needs, and we hope to see you next visit. Thanks again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager

September 17, 2020

Lady Diana Bell was awesome...attentive, quick, knowledgeable and friendly. She made you feel like she's kniwn you forever. I would request her assistance again. Thank you, Lady Di! More

by LPATTEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 17, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! We're so glad that we were able to help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 16, 2020

Diana Bell is my service rep and she is wonderful. Everyone who works there has always been extremely helpful and professional.. Dealership is very clean. More

by dog lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 16, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! We're so glad that we were able to help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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