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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.5
6,870 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,870 reviews

September 30, 2020

We love Kia. Purchased a Soul for our daughter. Kia has also sponsored the B.R.A.K.E.S program that teaches young drivers how fast they can loose control of a vehicle and how to avoid a crash. It’s a great More

by jcpine77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi, Mike Boyd, Alfredo Ospina
Sep 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! We hope your daughter loves her new Soul, and we're so glad that we could help you find the perfect car for her. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Sep 30, 2020 -

jcpine77 responded

I should have mentioned that we just bought a 2021 Seltos SX and love it. We got the Soul a while back and our previous experience with Kia is a primary factor purchasing the Seltos.

September 30, 2020

Very professional, took time and care with us to get us to where we needed to be to get the car we came for, I’m happy with my purchase and experience, Brandon was a pleasure to deal with. More

by jewels1190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
Sep 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brandon was a great help! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

September 29, 2020

Insisting I say something about my recent visit is annoying enough as it is, but insisting it be 21 or less words is a bit much. Service, friendliness of personnel, etc., because it was GOOD as alwa More

by DANNA_FREEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

September 29, 2020

Service was great and the work was done quickly. During this time of social distancing, I was made to feel comfortable and that the dealership was taking every precaution to keep customers safe. More

by jnabors65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 29, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 29, 2020

Greg Landry helped me find the perfect car! He was truly committed to getting what I needed. I walked in feeling defeated with car shopping and he turned it around. I wi definitely go back to him for my fut More

by kaylahicks701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Greg Landry
Sep 29, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Greg was a great help! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

September 28, 2020

Worst experience ever. Service advisor failed to advise that my vehicle was even finished. I had to go check if service order was dropped off. More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana Bell, Mike Boyd
Sep 28, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about the situation you have described, and we apologize for any inconvenience this may have caused you. Please don't hesitate to reach out to us if you have any further questions or concerns. Take care. - Madison Magnus, Customer Relations Manager

September 28, 2020

Great service, friendly staff and clear communication. Diana was very helpful. I got a good deal on new tires and helpful feedback on other device needed. The courtesy Lyft ride was helpful as well! More

by TRACYEBENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 28, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

September 27, 2020

Everything was great! Dianne was super helpful and even got me a ride home so I didn't have to wait there. They did a great job with my car. More

by SHILOH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Sep 28, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

September 26, 2020

KIA of Kennesaw always provides great customer care and service. I bought my car from this dealership and I have always used their service team to service both my vehicles. I normally work with Diana Bell More

by roy.moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa King
Sep 28, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana & Lisa are great helps! We're so glad that we were able to help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 26, 2020

Always get excellent service. They always are prompt and provide comfortable area to wait in. The service technician always provides a complete review of what was done and reviews additional service needed More

by JOEHAZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 28, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

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