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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,558 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,558 reviews

November 06, 2018

Efficient and perfect in all aspects!! I brought our 2012 Kia Sedona in for a recall on the Takata airbag check and dealt with Jason Dale the whole way through. He is very polite and profe More

by JSARTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your response to the quality of service Jason provides! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2018

❤️ Kia My car stopped working while I was at a red light. I got a tow to Jim Ellis Kia where I have all my maintenance done. They are always friendly and qui More

by ALEXAROBERTSON26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Alexa, your positive review means a lot to us and we’re happy we could help get you back on the road in a timely manner. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 06, 2018

Very friendly positive selling with no pressure at all I was greeted as i parked my vehicle from a friendly salesman mentioned in this. He listened to my needs and recommended a vehicle in my budget as wel More

by smokeingrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Tracy McFadden
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

We are so pleased you enjoyed your visit to Jim Ellis Kia of Kennesaw! Thanks again for the recommendation, and have an amazing day!

November 06, 2018

Positive car buying experience Souheil and Kevin were great to work with on my purchase. They even came in on Sunday to finish up the car. Will recommend others to this dealership. More

by johnbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Borjnordi, Souheil Baghdadi
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, John! Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reach out to us if there's anything more we can do!

November 06, 2018

Great Car Purchasing Experience I got an Optima 2015 SXL in Ebony Black from Jim Ellis KIA of Kennesaw a week ago. Had a very pleasant purchasing experience at the dealership. Dealt More

by zeshane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zakaria Benabdesselam, Terrence Liddell
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive buying experience. Have a great day!

November 06, 2018

Bad gas; no power to car and fuel pump went out No problems. Very patient working with me and the company paying for the damage. Everyone was patient and always kept me in the loop of what was going More

by TISHABELLA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee, Diana Bell
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent service experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 05, 2018

Good this time This was a positive experience. I only took my Kia to this dealership due to all the recalls on the optima. My past experience at this dealership ha More

by JSTOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not remember who I dealt with during this visit.
Nov 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, We apologize for your past experience but are happy to hear your recent experience was better. We appreciate your business and look forward to serving you in the future. Thank you, Jim Ellis Kia of Kennesaw Management

November 05, 2018

Good job! Rebecca was very courteous and very attentive. The showroom was clean and neat. Finance was a bit slow however the dealership was quick to make it up More

by bobhomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Borjnordi, Chris Turner, Rebecca Newman, Erika Gregory
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we are happy to have provided you with an overall positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2018

Great Service The service department was so helpful and genuinely happy to help. They were quick yet thorough. I will go back for sure and advise others to do so as More

by KRISTYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth I think. He introduced himself but I forgot.
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this! Feel free to reach out to us if you need anything. Have a wonderful day.

November 05, 2018

Great experience! Love the service staff! They took care of all of my needs and even offered to vacuum my floors of the car. I love to come here. They are very nice. More

by LOPEZ1711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service. We look forward to your next visit! Take care!

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