Jim Ellis Kia of Kennesaw

Ultimate Customer Services My Kia Soul had it's first oil change/tire rotation since purchase. Lavar (Service Dept) offered ultimate services from start til the last moment! My Kia Soul had it's first oil change/tire rotation since purchase. Lavar (Service Dept) offered ultimate services from start til the last moment! More

Very courteous, thorough and efficient. I took my 2016 Kia Sportage in to have the KSDS (Knock Sensor Detection System) software installed. They offered to drive me home rather than have to I took my 2016 Kia Sportage in to have the KSDS (Knock Sensor Detection System) software installed. They offered to drive me home rather than have to wait for work to be done. Very polite young man drove me home. I was called and picked up when vehicle was ready. Very happy that they were able to perform the service and give me a feeling of safety while driving my car. More

Best service experience ever I had the pleasure of working with Lavar today. It was an amazing experience. He set the proper expectations for wait time. He was very courteous and I had the pleasure of working with Lavar today. It was an amazing experience. He set the proper expectations for wait time. He was very courteous and genuine. A very seemless process. More

SERVICE IN SERVICE DEPT I had set up an appointment with Jason to bring my car in on a recall. I was immediately taken care of. When my car was ready, i was called by Jason a I had set up an appointment with Jason to bring my car in on a recall. I was immediately taken care of. When my car was ready, i was called by Jason and they even washed my car. EVERYONE that I came in contact with in service dept was very courteous and professional. I felt like I had known them for a while. Very pleased with everything and everyone More

KSDS software upgrade Nothing really to elaborate on I Got a notification in the mail informing me that my ksds software needed to be updated everything went smooth with th Nothing really to elaborate on I Got a notification in the mail informing me that my ksds software needed to be updated everything went smooth with the upgrade More

Everything perfect Cam foe battery problems and KIA Improvement package. Was served promptly and professionally. Liked very much Jason's attitude and help. Will come aga Cam foe battery problems and KIA Improvement package. Was served promptly and professionally. Liked very much Jason's attitude and help. Will come again and recommend to others More

Quick and professional Service department is awesome! Very professional and timely service on my Kia. Would definitely recommend them to a friend or colleague. One of the Service department is awesome! Very professional and timely service on my Kia. Would definitely recommend them to a friend or colleague. One of the best I’ve been too. More

First time but not last time Everyone in the office from the receptionist to the shuttle drivers was a breath of fresh air. Customer service was beyond my expectations. Service de Everyone in the office from the receptionist to the shuttle drivers was a breath of fresh air. Customer service was beyond my expectations. Service dept was great! More

Left feeling good I had traveled several places and called many dealers but found none to compare to the service and price I received at Jim Ellis. Working with Zak I had traveled several places and called many dealers but found none to compare to the service and price I received at Jim Ellis. Working with Zak was such a pleasure and my experience with the credit manage was very pleasing. I also talked to a lady on the phone, I believe her name Zee, and she was so nice. I would highly recommend Jim Ellis , Kennesaw to anyone . PS we are well pleased with our car also. More

Very nice service while awaiting our completion of the sale. AB Chad is one of the best sales person I have had the pleasure of working with. I highly recommend him for your next purchase. I will go back! AB Chad is one of the best sales person I have had the pleasure of working with. I highly recommend him for your next purchase. I will go back! More