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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,555 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,555 reviews

November 05, 2018

Great service with recall I received a letter in the mail requesting I take in my Kia for an upgrade. I called Jim Ellis and the service was excellent More

by ASIMMO1073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2018

great service experience very helpful and friendly. The service department was so helpful and genuinely happy to help. They were quick yet thorough. I will go back for sure an More

by KPICKLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your response to the quality of service our staff provides! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2018

Great Experience I took my kia soul for 105K maintenance service. Diana Bell was very professional and knowledgable. The price very resonable and Dianna help me with More

by ERICKMEZA63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

We are pleased to hear Diana took great care of you! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2018

Service Great service dept and detail dept I will use you all again in the future I will schedule an appointment very soon Thank you very much More

by anthonyestrella19770330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

November 05, 2018

Buy a car The customer service was awesome and the sale guy was awesome also javar I would surely recommend this dealership with my friends and family. Thanks More

by marciacharles18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Frederick, James Wind
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your response to our staff’s outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reach out to us if there's anything more we can do!

November 05, 2018

Great overall experience! Great experience at Jim Ellis Kia of Kennesaw. Takin Arshad is a great and awesome guy. Helped make my first purchase smooth and easy. Mike is down to More

by BigJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Takin Arshad
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive first car buying experience! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 02, 2018

Good experience. Took less time for vehicle "recalls" than expected. Was in and out in ample time. Would have liked a copy of the repairs that were needed. Overal More

by C.DUNN1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you; we appreciate your feedback! We are glad we could get you back on the road in a timely manner. Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2018

Outstanding, sales persons were very professional and knowle The experience was so good that 2 new cars and one used was purchased!! That's all that needs to be said!! I have also recommend 2 other peoples. More

by mwms1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel!!, Blake Hodoh, Chris Turner, Takin Arshad, Erika Gregory
Nov 05, 2018 -

Jim Ellis Kia of Kennesaw responded

We're glad you had such a wonderful buying experience with us! We sincerely appreciate your recommendation and business. Until the next time we meet, take care!

November 02, 2018

Always great! Called at 7:45 to for a service appointment. They got me in at 8am and I had my car before noon! Always super friendly and great customer service! More

by hawkipa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks, Diana Bell
Nov 05, 2018 -

Jim Ellis Kia of Kennesaw responded

We are glad we could be of service to you! Please don't hesitate to reach out to us if there's anything more we can do!

November 02, 2018

Oil change Not going to write my life story.. You are asking to much. Don't like this box. Don't send this box to me again. More

by TEDBEDENBAUGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us your feedback. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

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