Jim Ellis Kia of Kennesaw

Super Service Leanne was great. she kept me informed and made my visit super.She made sure everything was up to date..I enjoyed her friendly nature. Leanne was great. she kept me informed and made my visit super.She made sure everything was up to date..I enjoyed her friendly nature. More

Love my Kia! Came in looking for a specific car, I found it and with Tracy McFadden's help the process was smooth and effortless. I will definitely recommend Kia. Came in looking for a specific car, I found it and with Tracy McFadden's help the process was smooth and effortless. I will definitely recommend Kia. Great experience! More

Excellent Service from Robbie As always Robbie was awesome. He was able to work me in to the very busy schedule and continued to keep me apprised of the progress as my vehicle was As always Robbie was awesome. He was able to work me in to the very busy schedule and continued to keep me apprised of the progress as my vehicle was repaired. I come to this dealership because of Robbie's outstanding customer care. More

Thank you. Robert Brooks is the best!!! However the detail department is terrible! I was not happy with the cleaning of the car, but love Robbie!!!! It was prett Robert Brooks is the best!!! However the detail department is terrible! I was not happy with the cleaning of the car, but love Robbie!!!! It was pretty quick this time as well More

Great customer service! My battery in my hybrid died and they got me in, fixed the battery and two recalls. And still had my car back the same day. I am eternally greatful fo My battery in my hybrid died and they got me in, fixed the battery and two recalls. And still had my car back the same day. I am eternally greatful for the swiftness and kindness. More

Great experience! Very friendly, helpful and efficient. My car is running great now. I'm very happy with the results. I recommend this service department to everyone I Very friendly, helpful and efficient. My car is running great now. I'm very happy with the results. I recommend this service department to everyone I know. More

Thorough Service Leanne was so awesome. She and service tech took my issues seriously and got me in & out in good time! Thanks you’re the best! Leanne was so awesome. She and service tech took my issues seriously and got me in & out in good time! Thanks you’re the best! More

Solid Customer Service Lavar Frederick took great care of me and addressed all service needs flawlessly. He went over and above to help me and showed great interest in my au Lavar Frederick took great care of me and addressed all service needs flawlessly. He went over and above to help me and showed great interest in my auto service needs. More

Oil Change - That's All I had a very good experience at Jim Ellis Kia. They have upped Kia's game. My service rep was Lavar Frederick, and he was as nice, respectful and kn I had a very good experience at Jim Ellis Kia. They have upped Kia's game. My service rep was Lavar Frederick, and he was as nice, respectful and knowledgeable as can be. I even had an old issue that he is going to finally resolve. I leased a Stinger in January 2018 that had some chips (defects) on 3 out of 4 brake calipers that Cobb County Kia did not repair -- likely because they wanted to shift the responsibility/initial cost to the new owner, Jim Ellis Kia. I fully expect Lavar to have my defects (that should be covered under warranty) repaired soon. New calipers will be needed, so the repair will not be that cheap. I appreciate Lavar and Jim Ellis Kia! I'll update this page with a new review once my caliper issue is resolved. Thank you, Lavar! James Wind was my sales guy. He knows more about Stingers than anybody in Georgia! If you want a Stinger, there is no other person to deal with than James. He may know more than the actual designers and manufacturers! Great job, James! More