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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,780 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,780 reviews
January 08, 2019
Great customer service. I went in for an oil change. Lavar was informed that i also needed an alignment and a tire rotation. He told me it would be about an hour. Imy car w I went in for an oil change. Lavar was informed that i also needed an alignment and a tire rotation. He told me it would be about an hour. Imy car was done before the hour washed and vacuumed . I was very pleased with the service. More
by CGOMEZ758
Verified CustomerEmployees Worked With
Lavar Frederick
January 08, 2019
Always a great job From the service advisor to the completing of the service everything was handled Professionally and quickly. The service advisor made sure all my conc From the service advisor to the completing of the service everything was handled Professionally and quickly. The service advisor made sure all my concerns where taken care of and kept me informed till my car was ready for pick up. More
by CANESSA30
Employees Worked With
Leanne Knight
January 08, 2019
It was comfortable I had the option to get shuttled to a nearby resturant which was nice. There is a mall and an Ihop nearby and it was a good time waster. Good service I had the option to get shuttled to a nearby resturant which was nice. There is a mall and an Ihop nearby and it was a good time waster. Good service clean place. More
by evan
Employees Worked With
Lavar Frederick
January 08, 2019
Always excellent customer service!!! I love every time I come to this dealership for my auto needs with service or car buying. Everyone is great with positive attitudes and smiles when yo I love every time I come to this dealership for my auto needs with service or car buying. Everyone is great with positive attitudes and smiles when you walk in. Very helpful and willingness to assist. More
by CURIOUS138@GMAIL.COM
Employees Worked With
Diana Bell
January 08, 2019
Good experience Went well. Took a long time. Nice people. Priced competitive to other dealers. They took time to explain the car and apps before I drove away. Went well. Took a long time. Nice people. Priced competitive to other dealers. They took time to explain the car and apps before I drove away. More
by Lvengshun
Employees Worked With
Zakaria Benabdesselam, Amber Turner
January 08, 2019
Service In and out in less than an hour having oil and filter change and tire rotation There was always someone checking to see if anyone needed anything In and out in less than an hour having oil and filter change and tire rotation There was always someone checking to see if anyone needed anything More
by RWK2055
Employees Worked With
Not sure who wrote my service ticket but very polite
January 07, 2019
GREAT SERVICE Diana is and always is great when i bring my car in for service!! That's why I continue to come and always will. They take pride in servicing and cust Diana is and always is great when i bring my car in for service!! That's why I continue to come and always will. They take pride in servicing and customer service More
by CLARENCE.FORD
Employees Worked With
Diana Bell
January 07, 2019
Not your typical dealership service dept Having purchased and/or leased several vehicles from this KIA dealership, it is nice to know that when I do need to bring them in for service, I will Having purchased and/or leased several vehicles from this KIA dealership, it is nice to know that when I do need to bring them in for service, I will always be dealt with honestly and fairly. The service department is very friendly and always willing to go the extra mile to make sure I am a satisfied customer. They do excellent work and don't dilly dally. More
by SMITH30102
Employees Worked With
Jason in service dept, and Kat on the phone.
January 07, 2019
Excellent Setting up my appointment was easy. I even got a reminder so I could get my car serviced before a problem arose. My questions were answered and the wo Setting up my appointment was easy. I even got a reminder so I could get my car serviced before a problem arose. My questions were answered and the work was top notch. My car has run well, but was now running better. I will be back when my next service is due. More
by JOELANNG
Employees Worked With
Robbie Brooks
January 07, 2019
Great service John was great and kept us up to date on the time length and the progress. We will be coming back for all future service. John was great and kept us up to date on the time length and the progress. We will be coming back for all future service. More
by gerwaynah
Employees Worked With
John, Leanne Knight
