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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,792 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer ...
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,792 reviews

August 14, 2018

Excellent service Kennesaw Kia dealer's service was always awesome. They are very kind and friendly. Also, building is always clean and I feel very comfortable. I More

by GAKHEENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 14, 2018

Yes, yes, yes! Alex Williams is an awesome, persistent, and thorough. I spoke with him 5 times before visiting Jim Ellis of Kennasaw! I'm glad I followed my gut ins More

by shondajsimpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Williams
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your response to Alex's outstanding customer service!  If you have any further needs or questions, please give us a call. We're always happy to help!

August 14, 2018

Used Car Purchase While my current Buick was being seviced for a recall, i decided to visit nearby dealerships in seach of a used Audi A4. I came across the Kia dealers More

by ejknope
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Hendrix
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive buying experience! Feel free to reach out to us if you need anything. Have a wonderful day!

August 14, 2018

Excellent experience! We had a great experience. Typically buying a car is taxing but the people at Jim Ellis Kia made it as stress free as possible. Corrie and Andre espec More

by LisaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corrie, Andre Young, Kevin Borjnordi
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Lisa, your feedback means a lot to us! Our staff is dedicated to providing our customers with the best automotive experience. Thanks again for the recommendation, and have an amazing day!

August 13, 2018

It was really good and informative. I have given an excellent rating because of the level of service Diana Bell gave me. She was thorough and informative on the problem I was having with More

by Chris Durel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Chris! It's fantastic to hear that Diana was able to really help you out. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 13, 2018

Sandra Diana was wonderful! Very professional and thorough. I have been visiting your dealership for 6 years and everyone has always taken great care of my v More

by SANDRA.DIVAJEAN.MANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Chris Turner, Diana Bell
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for your kind words about Diana, Sandra! We appreciate your continued business with us, and we're looking forward to your next visit!

August 13, 2018

It was great Always on time anf tell me what happen anf how long he will have me car always respectful at all time i would always come back and ask for laver at al More

by PABELLON955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar anthony freder, Lavar Frederick
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for taking the time to share your experience. Your comments keep us motivated and working hard for all our guests! We're pleased to hear that we are able to provide consistently excellent customer service to you. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

More
August 13, 2018

Awesome service,awesome people who gives you service. Was very happy with making a appointment and bringing my Kia Soul to a dealer who cares, and service you can't get anywhere else. Best service in Kenn More

by FORLUXURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, your wonderful comments keep us motivated and working hard for all our guests! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service and we hope to see you again soon!

August 10, 2018

Good Job in Spite of Computer Issues The painters (walls) had been in and unplugged all the computers. With a line of impatient customers, they plowed through with professionalism and poi More

by JIMNACWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks, Diana Bell
Aug 13, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit! Take care!

August 09, 2018

Purchased new car The process was very smooth and easy and the staff was very friendly. My sales person Jimmy Hendrix was great to work with and very knowledgeable. More

by eskw0626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Hendrix, Chris Turner
Aug 13, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. If you're ever in need of more help, please let us know! Take care!

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