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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,541 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,541 reviews

August 03, 2016

Committed personal support We were helped by Keely Johnson. She worked with us through the whole process and made sure that we were informed every step of the way. She made what More

by Roger Vest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keely Johnson, Keely Johnson
August 03, 2016

The salesman were wonderful but the finance guy was bad. He rushed through our time in the finance office. He became irritated anytime that we tried to read anything before we signed. Then to make it all wor More

by Boobie18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carden
Aug 31, 2016 -

Jim Ellis Kia of Kennesaw responded

Thank you for your feedback. I do apologize for the negative experience you received within our finance department. I would like to speak with you regarding this as we strive for 100% satisfaction. Thank you and I look forward to speaking with you soon. Andre Young - GM

August 03, 2016

"Awesome!" Keely Johnson was on top of every aspect of our sales experience from the first moment we spoke! I cannot say enough about how thorough she was on the More

by Pennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keely Johnson, Keely Johnson
July 26, 2016

Miracle Workers Went in just to see if I would even be approved, being optimistic.... As soon as I started to become doubtful Keely Johnson worked it all out for me. More

by Griselda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keely Johnson, Keely Johnson
July 23, 2016

horrible experience I was given a quote for 4 tires at a price of $274 and decided to schedule an appointment with the same advisor. When I went in for the service, he t More

by myi1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
aaron horney
Aug 15, 2016 -

Jim Ellis Kia of Kennesaw responded

We would like to apologize for the inconvenience that this has caused you as we did not do our best to keep the price consistent to the original quote. We would love for you to come back. Ask for Joe(Service manager) and we will give you a complimentary oil change and a tank of gas. Thank you and we look forward to working with you again.

July 22, 2016

Wonderful! Bought a used car from Kia for the first time and the experience was great. Keely Johnson made the process smooth and has been so helpful in the post- More

by Shea H.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keely Johnson, Keely Johnson
July 20, 2016

Worst dealership ever . If you are in the market for a pre owned vehicle, please buyer beware. I purchased a 2005 Tahoe for over $11000. Less then 30 days or 1000 miles aft More

by Grant W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Israel Simmons
July 20, 2016

Superb service I went into Cobb County Kia on Friday, not expecting to be able to get a car. I met Ms. Keely Johnson and she turned my frown upside down and helped More

by Rebecca N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keely Johnson, Keely Johnson
July 14, 2016

Outstanding!! Great service and hospitality! Happy to have followed Amanda Stacks here! She has always been great to work with, always makes purchasing easy without More

by Bdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Stacks
July 13, 2016

New to Kia! My family have purchased multiple cars from Amanda Stacks in the past. Her dedication, professionalism, loyalty, and customer experience that she offe More

by bdmoitoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Stacks
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