Jim Ellis Kia of Kennesaw

Happy Experience! I returned to this dealership because of the fantastic experience I had previously! Jon Hardback is a great person to work with and he went out of his I returned to this dealership because of the fantastic experience I had previously! Jon Hardback is a great person to work with and he went out of his way to help me choose the right car for me and my family. He was very patient as I went between the Used and New lots! Once the decision was made, the paperwork was completed quickly! I would recommend Jon and the dealership to everyone! More

Super Duper It's amazing that we live in the future and that most car dealerships are still function like it's 80's - pushing garbage and and using high pressure It's amazing that we live in the future and that most car dealerships are still function like it's 80's - pushing garbage and and using high pressure tactics. This was NOT the case here. It was laid back, informative and dare i say ... FUN! Brett was a absolute pleasure to work with. At no moment did I feel like i was dealing with a snake in the grass. This place and Brett came recommended by a friend and I will surely return the favor and recommend this place to ALL of my friends. Cant thank you guys enough!!! Cheers! More

good job cobb county kia we are very happy with our experience with cobb county kia......from the time we walked in til we drove off the lot with our new purchase was a little we are very happy with our experience with cobb county kia......from the time we walked in til we drove off the lot with our new purchase was a little over 2 hours......we given an amazing deal on a 2017 sportage More

Experience was good but too long My overall experience with Sales/Anthony was good. I was not impressed with your car detailing at all. It seems like my cars were rushed through after My overall experience with Sales/Anthony was good. I was not impressed with your car detailing at all. It seems like my cars were rushed through after a long wait. They did not clean the windows very well & did not remove all the stickers/glue. You should have some type of check point in place before cars leave detailing. I am not sure of the gentleman's name who did our test drive. He was fantastic and very knowlegable about the car. More

Upgrade to a newer car My salesperson listened to what I was asking. He never tried to push a product, and took plenty of time to explain the vehicle to me. He did walk me b My salesperson listened to what I was asking. He never tried to push a product, and took plenty of time to explain the vehicle to me. He did walk me back and set up my first oil change. It was a pleasant experience dealing with Alex, and I would definitely recommend him as a personable and knowledgeable salesperson. More

Hung up on three times!! Tried to call and speak to a sales manager and was hung up on three times. They refused to speak to me or transfer me to a sales manager unless I gave Tried to call and speak to a sales manager and was hung up on three times. They refused to speak to me or transfer me to a sales manager unless I gave them my last name. Absolutely the worst company I have ever TRIED to buy a car from. More

The negative reviews on other sites were right. The short version is: There are nine other Kia dealerships in the Atlanta area. I would recommend you try any and all of them before Cobb County Kia. The short version is: There are nine other Kia dealerships in the Atlanta area. I would recommend you try any and all of them before Cobb County Kia. Here is the long version: They are the farthest Kia dealership from my house (45 minutes), but I've heard a local radio personality talk about them and decided it might be worth the drive. I contacted them via their website and requested their "lowest internet price" on a specific vehicle found there. I very quickly received a call from Robyn Preston. She answered all my questions, up to the internet pricing. At that point, she told me she would have to talk to one of the sales people. She called back a short while later and gave me an "out the door price" that supposedly included the car+tag+tax+tile. She then asked to set up an appointment with the sales person who provided the quote, Cardin Pierre. He and I spoke by phone and we discussed the car, scheduling the appointment, and the special financing promotion that Kia was offering. He even placed me on hold so he could confirm some of the information with a manager. Ultimately, we made arrangements for me to contact him the next day when my wife, 4 year old, and I were on the way, so that he could have the car ready. That night I checked reviews of Cobb County Kia online. There were quite a few negative ones. In a significant number of cases, the dealership's responses used the words "miscommunication" or "misunderstanding." I took the reviews with a grain of salt, but they did make me decide before leaving to call Cardin to verify that the car was still there, and that the price I had been quoted was going to be honored. The first sign something was up was when he said he would talk to his manager again to confirm it. Fifteen minutes later he called back to tell me that price he quoted was only valid if I didn't want the special financing. I told him that was not what we discussed on the phone and no mention of that was made the day before. He apologized and said he would talk to his manager and make sure I was happy. I let him know I was only going to be happy if their company stood by the arrangement we had made. He assured me they would make it right. Twenty minutes passed. When we spoke again, he said the manager wanted to speak to me. He handed off the phone and after discussing the situation, the manager asked me if I was ready to make a deal. I told him we had already made a deal. He then told me he would talk to HIS manager to see what they could do. Really? Twenty-five minutes later he said they couldn't give me the price quoted with the special financing. With that I ended the conversation. More

Awesome My experience with Kia was the best car buying experience I've ever had. My car was giving me trouble so I need a new car. I was having trouble gettin My experience with Kia was the best car buying experience I've ever had. My car was giving me trouble so I need a new car. I was having trouble getting into a new car cause I co signed for my daughter 8 mo prior, so everyone considered the loan to be fairly new. Felicia made it happen for me and for that I'm very thankful, she's the best. If she could do it for me she can do it for anyone. More

Fantasic My Salesperson took his time to explain all of the features and benefits that come with owning a Kia. He never made me feel pressured or uncomfortable My Salesperson took his time to explain all of the features and benefits that come with owning a Kia. He never made me feel pressured or uncomfortable. Over all it was a pleasant experience. More

Best Car buying experience Jason Courie made buying a new car a pleasant experience, he was very knowledgeable about the car and the features, took his time explaining all the e Jason Courie made buying a new car a pleasant experience, he was very knowledgeable about the car and the features, took his time explaining all the electronics and navigation, helped us set our phone to the equipment, and assured us he is available if we have questions later on. Jason and the team (Kevin & CJ) at Kia made our decision an easy one, and did all they could to get us the car we wanted for the price we could afford, they truly made car buying a positive experience. More