Jim Ellis Kia of Kennesaw

Dishonest listings On December 17th, I contacted the 855 number listed and you get to online sales. I talked with a Shabrelle (Shay) regarding a listing that was on lin On December 17th, I contacted the 855 number listed and you get to online sales. I talked with a Shabrelle (Shay) regarding a listing that was on line. She took down our information and looked up the listing and said they still have and wanted to know if we wanted to come look at it and we said yes and she was going to forward our information and within 5 minutes we received a call back from Chris, a sales representative. All this took place about 7:00 to 7:30 pm. Cris made the statement he was going to go get the truck and have it cleaned up for us and made an appointment for 3:30 the next day. I called Cobb County Kia the next morning around 9:30 to 10:00 and ask him if the truck was still there and he said yes he has it ready and he would he would see us at 3:30. I let Ray know and at 3:00 PM Ray shows up and Cris told him they traded the truck with Toyota next door. Ray went to Toyota and they told him they had not taken a truck from them. This is not good. I manage a community in Acworth and been a business owner in Acworth. And everyone I speak to will know about this. More

Great experience I was impressed by the courtesy and very thorough explanation of the car I bought. Ray was very informative and knowledgeable about the car and its o I was impressed by the courtesy and very thorough explanation of the car I bought. Ray was very informative and knowledgeable about the car and its operating systems many of which I have never experienced. He carefully walked me through their function and purpose. I left feeling confident about operating my new car. More

Customer service Mr Ray Dellaero is such a gentleman, polite, correct, very patient, as sweet as u can be. We will definitely recommend him and his crew to our friends Mr Ray Dellaero is such a gentleman, polite, correct, very patient, as sweet as u can be. We will definitely recommend him and his crew to our friends More

excellent My experience at your dealership was by far the most pleasant car buying experience I have ever had. Mr. Dellaero and Mr. Cain were both friendly, pro My experience at your dealership was by far the most pleasant car buying experience I have ever had. Mr. Dellaero and Mr. Cain were both friendly, professional and personable. I would absolutely recommend your dealership to family and friends and suggest they ask specifically for Mr. Dellaero, More

False Advertising - Bait and Switch Used at the Dealership I received a mail solicitation offer to purchase my 2005 Kia Amanti for $4,465. It stated : Our managers have been instructed to buy back your vehicl I received a mail solicitation offer to purchase my 2005 Kia Amanti for $4,465. It stated : Our managers have been instructed to buy back your vehicle above market value from October 14th until November 11th. It went on the state: your vehicle's value is booking in a peak trade cycle and we are prepared to make an aggressive offer to purchase it from you, whether your are trading or not." I called and spoke to the receptionist about the offer, the qualify this as a bonafide offer before setting an appointment to bring my vehicle in, travelling quite a distance from my house to the dealership. When I arrived they went thru the formality of appraising the vehicle, then the salesman returned stating the manager (Elvis) was not interested in this vehicle unless I was using it as trade. I asked to speak with him and told him that this form of advertising was not only false but it smacked of Bait and Switch advertising. I asked him if he wanted to reconsider as this is the type of experience that gives consumers concern about the honesty and integrity of Car Dealers, Sales People and the brands that they represent. I will make it a cause of mine to inform as many people as possible and write as many reviews as possible about Cobb County Kia's false advertising practice. Look for other reviews on Edmunds, Kelly Blue Book, Car Guru and others. More

The most Amazing Experience Ever!!!! This is my second time visiting Cobb County Kia! Keely Johnson was my sales person on both visits. The comfort of both experiences was just as great This is my second time visiting Cobb County Kia! Keely Johnson was my sales person on both visits. The comfort of both experiences was just as great as the next. The comfort of purchasing a car could not have been more delightful, as scary as buying a car can be, Keely made this extremely pain free. I am so excited about being part of Cobb County Kia's family and will recommend everyone to such a fabulous dealership. I have been buying cars since 2002 and have never ever had such a 100% purchasing experience. Keely thanks so much for being as professional and courteous as you are. You are truly an Awesome person. I will see you soon. Thanks again for EVERYTHING!!! More

Great service Keely Johnson was very warm and understanding to our needs. She was very knowledgable about the cars on the lot . When one is making such a large inve Keely Johnson was very warm and understanding to our needs. She was very knowledgable about the cars on the lot . When one is making such a large investment you want to make sure it is the right decision and Keely was able to answer all of our questions. I would definitely recommend Cobb County Kia to our friends and family. More

Great car buying experience! just purchased my first car from Nic Delgado, he was very helpful and made the buying experience so pleasant! I would recommend Nic to anyone looking just purchased my first car from Nic Delgado, he was very helpful and made the buying experience so pleasant! I would recommend Nic to anyone looking to purchase a Kia. More

Went to look, ldft with new car Keely was very helpful, and not overly pushy, and when we finally decided on a car she was very good at explaining all its features. The financing Keely was very helpful, and not overly pushy, and when we finally decided on a car she was very good at explaining all its features. The financing department was able to get us a payment plan that fit our budget. More

BEST CAR EXPERIENCE EVER I recently visited Cobb County Kia in Kennesaw off of Barrett Pkwy. Omg, was I in for a real treat. I only stopped by to give it a shot and not my bes I recently visited Cobb County Kia in Kennesaw off of Barrett Pkwy. Omg, was I in for a real treat. I only stopped by to give it a shot and not my best shot but what the Kia team gave me was the very best they had to offer. I got connected with one of the best Keely Johnson (love her)!!!! I can't thank her enough for being so caring and compassionate from the first hand shake to the fair well drive off the lot. She showed empathy, and dedication that I never experienced neither did I expect it. Instead of her putting me in something she felt suited me, she helped me get into something I felt suited me. Keely will be a life long friend of mines and I'm gracious that she took time out of her Sunday to make one of my needs a reality. THE BEST THE BEST THE BEST :) More