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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,551 reviews

April 03, 2025

Jack was a real big help for my finding my dream car! i highly recommend him! More

by payton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Payton, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

April 03, 2025

Will do Very good. They told me and showed me everything that was needed and done More

by Wljohnson490
Recommend Dealer
Yes
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Apr 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Wljohnson490, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 03, 2025

This dealership is efficient, reliable and courteous. The staff is very friendly and welcoming in the waiting area is clean and bright. More

by BETSYKILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Betsykill! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

Apr 10, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Betsykill! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

April 02, 2025

This the best KIA dealership I've found for my Sorento SX. The check was fawless. I will definitely go back More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory
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Apr 06, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

April 01, 2025

Eddie demonstrated a well customer service professionalism in working me through both the manual of my car and also my expectations of the car performance. He also work me through various time More

by topeakomolafe
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayorinde Mayowa Ayodele
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Apr 02, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Topeakomolafe! Thanks again for the positive feedback, and we hope that you have a great day!

April 01, 2025

My experience was exceptional. Will visit next time I need a new vehicle. Thank you. More

by B_STULTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

April 01, 2025

Excellent costumer service. Caitlin is the best very nice and humble. I only go there because she always go above and beyond More

by RRIOS0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Rrios0611! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

March 31, 2025

Great experience! Chris was an excellent one to work with. Very professional and respectful! Enjoyed our time with him. We are very pleased with the entire process More

by mchuckmartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

March 31, 2025

From start to finish , our experience at Jim Ellis Kia of Kennesaw was seamless and pleasant ! The staff, especially Jack Stricklin, were attentive , thorough and kind. More

by andilyntichenor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Andilyntichenor, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

March 31, 2025

Unable to reach anyone, Recording ALL THE TIME. And never a true answer when asked. More

by brendawlms81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Brendawlms81, thank you for leaving feedback about your experience with our team at Jim Ellis Kia of Kennesaw. We take every review seriously and work tirelessly to provide great service and value to our customers. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

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