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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,615 reviews

May 14, 2025

The team did not top off my windshield fluids. Leads me to think what else was not completed. More

by Daniellesbrown4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2025 -

Jim Ellis Kia of Kennesaw responded

Daniellesbrown4, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

May 14, 2025

I took my car in for a coolant flush and to have an exhaust valve replaced. Service was fast and friendly. Chris K. took great care of me. More

by MXHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kittiphanh
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May 17, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Mxholt! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

May 14, 2025

Super friendly… knowledgeable…professional! !! Pleasure doing business with jim Ellis!! Will recommend to all friends More

by jakhare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Benabdesselam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheldon Carter
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May 17, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Jakhare! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!

May 14, 2025

Jack was extremely helpful and very patient as we made decisions about the vehicle we wanted. He walked us through pros and cons of each vehicle based on our goals. He also explained the differences in tr More

by EJKLEM11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Ejklem11! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 13, 2025

Is always good Is always a good experience and KIA takes good care of my car More

by FUZZY_CHRISTINA
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kerkoski
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May 16, 2025 -

Jim Ellis Kia of Kennesaw responded

Fuzzy_christina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 11, 2025

I loved the customer service and they addressed all my questions and concerns that I had. More

by kogletre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn Quinn
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May 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Kogletre, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 10, 2025

Easy to check in. Alana was awesome I was kept informed a great amount throughout the time my car was there More

by Kristianm246
Recommend Dealer
Yes
Employees Worked With
Alana
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May 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Kristianm246, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

May 10, 2025

Very pleasant and professional Great dealership to do business with. Nice clean and comfortable waiting area More

by Screaming Eagle
Recommend Dealer
Yes
Employees Worked With
Kristian Musgrove
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May 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Screaming Eagle! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

May 08, 2025

Impossible to talk with service department on phone. Was told when I got there phone has been turned over to AI More

by dotjim68
Recommend Dealer
Yes
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May 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Hello Dotjim68, thank you; we appreciate your feedback! Dotjim68, thanks for taking the time to leave a review.

May 08, 2025

When you get to dealer service is good. When calling service department on phone to schedule an appointment or ask a service question you are not able to talk with alive person. This should More

by dotjim68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

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