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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.9
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,857 reviews

March 11, 2024

Great dealership. Great customer service. Great location. Great affordable service prices. It's great to be able to refer people to the dealership. More

by ALLENTWINDELL
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Mar 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Thanks again for your business! Take care!

March 10, 2024

We were looking for used vehicles. Cameron was extremely professional and personable. He educated my wife and I on the longterm benefits of purchasing new. The expense was pleasant and More

by T. Diop
Recommend Dealer
Yes
Employees Worked With
Cameron Peoples
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Mar 10, 2024 -

T. Diop responded

Thanks again Cameron Peoples you were correct we love the Highlander.

Mar 10, 2024 -

T. Diop responded

*

Mar 13, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 10, 2024

Quick and easy and communicated well Love the free coffee and comfy vibes Oscar the best! More

by caitlin.b.morris
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Report | Print
Mar 14, 2024 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 10, 2024

Smooth fast service Vehicle was ready in timely manner. I appreciated the video from the technician regarding his findings and plan if service. More

by masonp1
Recommend Dealer
Yes
Employees Worked With
Miss Silverstein
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Mar 13, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

March 10, 2024

Oscar was friendly and extremely knowledgeable I would definitely book with him moving forward Keep up the enthusiasm and excellent customer service More

by TERRENCEQ23
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Report | Print
Mar 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 09, 2024

Oscar has been my service manager for at least the last 4 years. He has always made sure that he provides me with the information on what I need done to my car and when it should be done. He is someone I tru More

by FAMBROHR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Report | Print
Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 09, 2024

It was great The girl who was the service writer was very informative and very helpful More

by Kpjlove
Recommend Dealer
Yes
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Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 09, 2024

Great customer service during my visit. Clean waiting area with nice amenities and hot tea...thank you. More

by mwyatt33
Recommend Dealer
Yes
Employees Worked With
Ashley Wilunda Hound
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Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

March 09, 2024

Experience was great. Oscar kept me abreast of the service completion time. He also explained the service being performed. More

by Eej1525
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
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Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

March 08, 2024

Raymond is truly a man of service. He makes sure we have full understanding of what is happening or going on with our vehicles. His customer service is always top notch and precise. Th More

by mikalunderwood7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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