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Jim Ellis Toyota of McDonough
McDonough, GA
8,853 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,853 reviews
June 02, 2023
My service associate was great. She got me in and out in a timely man er. She was frie day and very helpful. I appreciate herattebtion to detail and I even got a wash without eve She got me in and out in a timely man er. She was frie day and very helpful. I appreciate herattebtion to detail and I even got a wash without even asking for it. This will always be My dealership of choice. More
by arthur.blackburn11
Verified CustomerEmployees Worked With
I forgot the ladies name in the service dept. but they all are great.
June 02, 2023
Excellent service and excellent customer service. Will recommend to everyone that I know for all their services. Will recommend to everyone that I know for all their services. More
by LEANDRA_MB
Employees Worked With
June 02, 2023
Meet and greet was wonderful very professional and caring 😊 excellent customer service. Keep up the good work 😊 excellent customer service. Keep up the good work More
by shellieclark3
Employees Worked With
June 02, 2023
Mallory was an amazing help to me in finding my dream vehicle! She took her time, never made me feel rushed, and did her best to make sure I knew she cared about what I wanted. I would definitely be goin vehicle! She took her time, never made me feel rushed, and did her best to make sure I knew she cared about what I wanted. I would definitely be going back to her if I decide to get another vehicle. More
by Sydnee.collier14
Employees Worked With
June 01, 2023
David Washington, was extremely helpful and very patient. He helped me and answered all my questions. I’m very happy and I will definitely recommend him to family and friends. He helped me and answered all my questions. I’m very happy and I will definitely recommend him to family and friends. More
by Brendag884
Employees Worked With
June 01, 2023
Perfect team of people…Made the process very easy! !!! I love my new car!!!!OMG !!! I love my new car!!!!OMG More
by stelondabrown
June 01, 2023
Jim Ellis Toyota in macDonough Georgia is by far the best Toyota dealership I have ever dealt with! Each and every member of their team were very professional, and most importantly, the nicest group of peo Toyota dealership I have ever dealt with! Each and every member of their team were very professional, and most importantly, the nicest group of people I’ve ever done business with! I have found the last dealership I will ever need! More
by russton2006
May 31, 2023
Jose Zunun was excellent in his customer service he went above and beyond to make the purchase of my vehicle easiest as possible. He was very responsive during our phone calls and emails. above and beyond to make the purchase of my vehicle easiest as possible. He was very responsive during our phone calls and emails. More
by Slawton
May 31, 2023
Ahmad and Mallory were great to work with and very helpful teaching about the car features! helpful teaching about the car features! More
by Latkinson1
May 31, 2023
This is my second time purchasing a car from Jim Ellis Toyota. Mr. Ahmad Ali and Ms. Mallory Roberts provided excellent sales and customer service. Mr. Ali was patient and found the car I wanted. Ms. Robe Toyota. Mr. Ahmad Ali and Ms. Mallory Roberts provided excellent sales and customer service. Mr. Ali was patient and found the car I wanted. Ms. Roberts walked me through setting up the app and connections. I highly recommend seeing them for your purchasing needs. More
by Kim C
