Jim Ellis Toyota of McDonough

Mallory was outstanding from the 1st time we spoke with her at closing the night before to handing my 23 year old son, Kyle, the keys to his new truck in the evening of the following day! We couldn't have her at closing the night before to handing my 23 year old son, Kyle, the keys to his new truck in the evening of the following day! We couldn't have asked for better service, great pricing, honest feedback, and advice than what we received. Huge kudos to the handful of Jim Ellis employees that we also communicated with while visiting: Mallory, Gary, Kelvin, Kenneth, and of course, Mr. Ali (bkn... father of Lebron James or so he believes). More

They did a great job rotating my tires. There was a issue with a lock but the manager helped so that my car could be serviced. There was a issue with a lock but the manager helped so that my car could be serviced. More

David was great, he helped me with everything. He was understanding, patient, nice, and a gentleman He was understanding, patient, nice, and a gentleman More

My sales person Keisha Stubbs was awesome. She made sure everything was right about my new rava 4 . She was very generous and very thoughtful.😀😀😀 She made sure everything was right about my new rava 4 . She was very generous and very thoughtful.😀😀😀 More

Neil was easy to work with and got me the deal I needed. He stayed in communication and made buying my first car an enjoyable experience. He stayed in communication and made buying my first car an enjoyable experience. More

My car buying experience with Jim Ellis Toyota of McDonough was remarkably excellent, thanks to Leon, Michael Green, and Cori. The BEST dealership I have ever bought a car from is Jim Ellis! They are McDonough was remarkably excellent, thanks to Leon, Michael Green, and Cori. The BEST dealership I have ever bought a car from is Jim Ellis! They are professional, truthful, accommodating, patient, and attentive. I called Jim Ellis Toyota looking for a wind-chill pearl Camry Hybrid XSE. I explained that other dealerships gave me the run-around and a hard time. Leon assured me that Jim Ellis Toyota of McDonough was the best place to come and that they would take good care of me. Michael Green, Leon, and Cori went above and beyond to ensure I was happy and satisfied with my purchase. I was initially going to finance with my bank, but they beat my bank's deal and gave me an APR and monthly payment I could not turn down!! They all constantly communicated with me on their own! They happily answered EVERY single question I had. The car I wanted was in transit to their dealership, and they allowed me to put a deposit to hold it! My car was even delivered two weeks early! I would call them every other day with various concerns about my credit, the car details, monthly payment, the updated estimated arrival time of the car, and more. Jim Ellis Toyota of McDonough treated me like family and earned a lifetime customer. I have referred my family and friends; they are ready to experience the BEST car dealership in the world! I purchased my car from start to finish from the comfort of my home. When I arrived to pick up my car, I was in and out of the dealership in two minutes. I have purchased from other dealerships but haven't felt the need to do a review until now! The exceptional and quick car-buying experience I had with Jim Ellis Toyota of McDonough is worth a testimony!! I thank God for Leon, Michael Green, and Cori! I am out of state and will only purchase future cars from Jim Ellis Toyota of McDonough. This dealership is the BEST because of the staff! -Shavail More

We were in the waiting room for two hours before we got an update. Then it was pile on expensive services that were unnecessary. an update. Then it was pile on expensive services that were unnecessary. More

Oscar is very professional and diligent . I always have a good visit when he does the service . I always have a good visit when he does the service . More

Friendly and clean and my service was fast this time. I will let my family and friends know about my service I will let my family and friends know about my service More

Amazing! He listens, understands and helps you make the right decision for yourself. Very easy going and rolls with the punches. He listens, understands and helps you make the right decision for yourself. Very easy going and rolls with the punches. More