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Jim Ellis Toyota of McDonough
McDonough, GA
8,852 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,852 reviews
July 30, 2022
Victoria was amazing! She was professional & personable! She communicated every change and or suggestion pertaining to my vehicle! It was a pleasure working with her! She was professional & personable! She communicated every change and or suggestion pertaining to my vehicle! It was a pleasure working with her! More
by ALEXIAJONES_34
Verified CustomerEmployees Worked With
Victoria Steinetz
July 30, 2022
Nice dealership for servicing your vehicle. However, the added "shop" charges for routine oil changes is what takes a star away from the rating. However, the added "shop" charges for routine oil changes is what takes a star away from the rating. More
by maliareoo
Employees Worked With
Name Not Listed, Female
July 29, 2022
This dealership is convenient to my home in Hampton I trust Jim Ellis toyota with serving my car. trust Jim Ellis toyota with serving my car. More
by Carmel.stroud65
Employees Worked With
July 29, 2022
Service was friendly and good. It took 1.5 hours to get an oil change and tire rotation. I believe the truck sat there for almost twenty minutes before anyone started in it. It took 1.5 hours to get an oil change and tire rotation. I believe the truck sat there for almost twenty minutes before anyone started in it. More
by FREDDIE.BRIGGS39
Employees Worked With
July 29, 2022
The young lady that made my appointment was friendly Oscar in service helpful friendly and a quick service will come back again Oscar in service helpful friendly and a quick service will come back again More
by ALLEN_02
Employees Worked With
July 29, 2022
One word Amazing! They are always friendly and helpful. I only trust them with my car. They are always friendly and helpful. I only trust them with my car. More
by SSWLSTON19
July 29, 2022
Top notch service department. Two excellent service advisors; Reid and Oscar. Needs area for only oil changes. Two excellent service advisors; Reid and Oscar. Needs area for only oil changes. More
by P.FEARS
Employees Worked With
July 29, 2022
Great organization and people. Service workers very courteous. Very clean and well ran facility. Thumbs up! Service workers very courteous. Very clean and well ran facility. Thumbs up! More
by Krismr18
Employees Worked With
July 29, 2022
Reid was a nice and to the point. I got my car in and out pretty quick and although there was a pretty hefty bill at the end, I’m glad my car is fixed now I got my car in and out pretty quick and although there was a pretty hefty bill at the end, I’m glad my car is fixed now More
by joseancohn
Employees Worked With
