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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
Verified Customer
July 30, 2022
good service. great customer frendly people service.they completed the job as promised but high prices. great customer frendly people service.they completed the job as promised but high prices. More
by coolagua
Employees Worked With
July 30, 2022
Nothing but excellent things to say about my experience with Jim Ellis McDonough. Rose went above and beyond - I'd recommend to anyone! with Jim Ellis McDonough. Rose went above and beyond - I'd recommend to anyone! More
by katherine
July 30, 2022
It was awesome. I love some of the people there. Keep up the good work! I love some of the people there. Keep up the good work! More
by margaretjohnson1215
Employees Worked With
July 30, 2022
Victoria was amazing! She was professional & personable! She communicated every change and or suggestion pertaining to my vehicle! It was a pleasure working with her! She was professional & personable! She communicated every change and or suggestion pertaining to my vehicle! It was a pleasure working with her! More
by ALEXIAJONES_34
Employees Worked With
Victoria Steinetz
July 30, 2022
Nice dealership for servicing your vehicle. However, the added "shop" charges for routine oil changes is what takes a star away from the rating. However, the added "shop" charges for routine oil changes is what takes a star away from the rating. More
by maliareoo
Employees Worked With
Name Not Listed, Female
July 29, 2022
This dealership is convenient to my home in Hampton I trust Jim Ellis toyota with serving my car. trust Jim Ellis toyota with serving my car. More
by Carmel.stroud65
Employees Worked With
July 29, 2022
Service was friendly and good. It took 1.5 hours to get an oil change and tire rotation. I believe the truck sat there for almost twenty minutes before anyone started in it. It took 1.5 hours to get an oil change and tire rotation. I believe the truck sat there for almost twenty minutes before anyone started in it. More
by FREDDIE.BRIGGS39
Employees Worked With
July 29, 2022
The young lady that made my appointment was friendly Oscar in service helpful friendly and a quick service will come back again Oscar in service helpful friendly and a quick service will come back again More
by ALLEN_02
Employees Worked With
