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Jim Ellis Toyota of McDonough
McDonough, GA
8,852 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,852 reviews
July 29, 2022
Service was great. Worked on left rear door panel with no charge. Katie kept me informed throughout the process. I am very pleased and will be back. Worked on left rear door panel with no charge. Katie kept me informed throughout the process. I am very pleased and will be back. More
by Lbair
Verified CustomerEmployees Worked With
Katie
July 29, 2022
Service is always excellent and my representative is very knowledgeable about his job and the service my automobile needs. knowledgeable about his job and the service my automobile needs. More
by Nallsc
Employees Worked With
July 29, 2022
Michael Green is very professional and helpful. He is a great listener and he does everything he can to support and solve your issues. I really like doing business with him! He is a great listener and he does everything he can to support and solve your issues. I really like doing business with him! More
by lavydee
July 28, 2022
The employees were very courteous and the kids play area was great for the kids that I had with me. The only thing that could be improved on in the wait time. was great for the kids that I had with me. The only thing that could be improved on in the wait time. More
by shirleyfowler77
Employees Worked With
July 28, 2022
All persons involved in my purchase went the extra mile to make sure I knew the process of buying my vehicle. Financing was a breeze will all of the steps being explained as we went through the paperwork. to make sure I knew the process of buying my vehicle. Financing was a breeze will all of the steps being explained as we went through the paperwork. There have even been follow up phone calls and emails to make sure I was satisfied with the vehicle and to thank me for choosing the dealership. More
by Rav4life
July 28, 2022
Your people make this an outstanding place. Customer satisfaction was obviously a driving force. Thank you! Customer satisfaction was obviously a driving force. Thank you! More
by Jamie
Employees Worked With
July 28, 2022
Best dealership in my area. The service writer’s are always so nice and knowledgeable about everything The service writer’s are always so nice and knowledgeable about everything More
by Lelandbrady
Employees Worked With
July 28, 2022
Very friendly worker and their customer service is excellent. I'm pleased with Jim Elis Toyota McDonough excellent. I'm pleased with Jim Elis Toyota McDonough More
by omotola303
July 28, 2022
Most reliable Toyota service center for us South of Atlanta folks. Now that they do appointments, the wait time is way shorter. Friendly and complete service, then you're on your way. Atlanta folks. Now that they do appointments, the wait time is way shorter. Friendly and complete service, then you're on your way. More
by SHARRIETTEFINLEY
Employees Worked With
