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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
Verified Customer
December 27, 2021
My sales agent Hudson Toussaint was very knowledgeable, and patient and was able to answer all of my questions. This was by far the best experience I’ve had at a dealership. and patient and was able to answer all of my questions. This was by far the best experience I’ve had at a dealership. More
by DAPHNEDUTHIERS
Employees Worked With
December 25, 2021
Got a negative bad attitude when I questioned the ridiculous window tinting policy. The customer should not be forced to have their windows tinted without their request or not have a say as to the sh ridiculous window tinting policy. The customer should not be forced to have their windows tinted without their request or not have a say as to the shade of the tint More
by GARFIELD.JORDAN
Employees Worked With
December 24, 2021
I had an appointment at 10:00 am and I didn’t came out until 4:20 pm for just an oil change and tire rotation. My tire rotation was not completed and I still got charged for it. The worst customer service until 4:20 pm for just an oil change and tire rotation. My tire rotation was not completed and I still got charged for it. The worst customer service.. More
by Pedromusic1
Employees Worked With
No name
December 24, 2021
Everyone was very helpful and friendly when buying my new car. Great experience overall. Thank y’all. car. Great experience overall. Thank y’all. More
by polston.william
December 23, 2021
I had a Great experience at Jim Ellis Toyota.David Washington congratulated me for my purchase before I even saw the payments on my new Truck.David Washington is the greatest of all time Goat.The staf Washington congratulated me for my purchase before I even saw the payments on my new Truck.David Washington is the greatest of all time Goat.The staff was very friendly as well. More
by Ernst
Employees Worked With
December 23, 2021
Hudson is great! so nice and informative. overall staff is always amazing here at Toyota is always amazing here at Toyota More
by chairezodaalis
December 23, 2021
Ray and Alana were great taking care of me and my vehicle.? Good job.Thanks guys! vehicle.? Good job.Thanks guys! More
by CHRISIKEAKANAM
Employees Worked With
December 23, 2021
Fast service and experienced service representatives. Oscar Johnson made me feel at home during the visit. Oscar Johnson made me feel at home during the visit. More
by CARLOJASM79
Employees Worked With
