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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,871 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,871 reviews

March 22, 2021

Javon Harris was a great! I unfortunately was too late getting to the dealership to buy a truck I really wanted. Jay called me back the next day to inform me they took in another way just like it and got More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Chris! Thanks again for the positive feedback, and we hope that you have a great day!

March 22, 2021

Jim Ellis Toyota made my car buying experience better than ever before! I didn't have to go back and forth on the price, I just told them what my purchase price was and they made it happen without any ba More

by blackhybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Smith
Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Blackhybrid, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

March 22, 2021

Our saleswoman, Mrs. Rose was knowledgeable, professional, and extremely friendly and helpful. Honesty is very important to me as well. She said "I will try to take care of everything; I can't More

by joythomas0418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Green was very accommodating. Thanks Mr. Green.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Joythomas0418! We look forward to your next visit! Take care!

March 21, 2021

Our salesman was very patient knowledgeable and very helpful in every area that we need it to make this car sale thank you so much More

by larmour96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Davenport
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Larmour96, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

March 20, 2021

Thanks Neil for all the help get into the Camry w lifetime benefits like oil changes and power train warranty. And also thanks Miguel for helping me to get thru apps n all. More

by Davidpatel1293
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Davidpatel1293! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2021

Ahmad got me a great deal on my new 21 RAV4! Thank you Javon Harris for doing my connected services. Thank you Jim Ellis Toyota! More

by sarah.yeoman520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Sarah.yeoman520! We're so happy we were able to help you out! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 20, 2021

Mr.Neil was amazing, made sure I got what I wanted and respected my budget and time. Thank you Javon Harris for all your help , also thank you Mr.Ali for helping me as well. More

by KyleAvery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Kyleavery! Customer service is one of our top priorities and we're glad to hear you received such excellent service! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2021

I came here looking for a used Toyota Camry. They had exactly what I wanted and were very helpful with everything. I had Miguel Perez as my assistant and he was amazing. Explained everything and went tho More

by daniellemurphy
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Daniellemurphy! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2021

Great for making me a GREAT deal He Was Great salesman for everything. Thank you Javon Harris for doing my concerted Services Thanks all over you guys More

by Earldean21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Redd
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Earldean21, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2021

This dealership is the best and Malcolm helped us alot,and I thank him for what he did. Thank you Javin Harris for doing my connected services. More

by paulaclayton40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Redd
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Paulaclayton40, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

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