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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,871 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,871 reviews

March 20, 2021

Fran is amazing! I’ve never been able to pick out a car of my own and he made this process effortless! Thank you so much! More

by snsasser
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fran West
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Snsasser! Thank you so much again for your feedback! We hope you have a great day!

March 20, 2021

This was a very fast and easy process. Very friendly and understanding people and salespersons. Helped me get what I wanted with very minimum hassle. More

by anaayala064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Anaayala064, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

March 20, 2021

Excellent service and very detailed. Explained everything to us and made the transition easy and worthwhile. Thankful for Caswell and Mason for helping us to find the right vehicle. More

by Mrs. Bush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : William Mason, Caswell Walker
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Mrs. Bush! Thanks again for the positive feedback, and we hope that you have a great day!

March 20, 2021

During our car buying experience we were fortunate to have Alex Miller as our sales person. He was very friendly and quite knowledgeable about everything Toyota! Also he is very well spoken which is s More

by lucretiamoreland
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Lucretiamoreland, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

March 19, 2021

Thanks Miguel and Gary for all the help getting into a brand new 2021 Rav4 for my 2019 Toyota Camry, with lifetime benefits like oil change and power train. More

by Woolna
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

We appreciate your positive review of your recent experience with us! Thank you, and have a fantastic day!

March 19, 2021

Service was great as were professional staff. Kept me updated on service being performed and any additional service that was recommended. Area to wait comfortable. Love the coffee bar More

by POLLYLARKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull, Meagan Thackston
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Pollylarkin, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Toyota of McDonough! Thanks again for your business! Take care!

March 19, 2021

Jeff was wonderful. He was very helpful and answered all of my questions. I will definitely recommend my friends and family here because he went up and beyond to make sure that I was taken care of. Thank yo More

by loveittia.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davenport
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Loveittia.wilson! Thanks again for the positive feedback, and we hope that you have a great day!

March 19, 2021

Mr.Ahmad is literally the best! I came in and told him what I was looking for and he made it happen for me! Also Thank you Javon Harris for doing my connected services. More

by Tjuarez1203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Tjuarez1203, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Toyota of McDonough! Thanks again for your business! Take care!

March 19, 2021

Fantastic experience! Hudson Toussant was great! He was very knowledgeable about the vehicle. He worked with us to get the terms and payment we wanted. Very satisfied with our Jim Ellis experience More

by gkilby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Gkilby, we are very happy to have provided you with such a positive experience! Thanks again for the positive feedback, and we hope that you have a great day!

March 19, 2021

Mr. Ahmad was incredibly helpful with my car shopping experience. He give me many options to choose from and fully informed me about what the car would come with. Thank you Javon Harris for doing my conn More

by catherinedaniel40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Catherinedaniel40, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

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