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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,766 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,766 reviews

December 10, 2020

Malcolm Redd was a nice salesman that helped my family and I purchase a nice Rav4 XLE. Great experience. Quick and easy. Love the new car. More

by Jada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Redd
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Jada, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

December 10, 2020

Fran West was very helpful at the dealership. He was very patient as I was looking at two different cars and he spent several hours working with me. He worked with me and helped me find a car that I love and More

by caqueenan28
Recommend Dealer
Yes
Employees Worked With
Fran West
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Caqueenan28, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

December 10, 2020

I had a wonderful experience at Jim Ellis Toyota. Our Salesperson, Myles Payne, was patient and he listened to our concerns without being too aggressive. He also was very flexible and answered my questio More

by Yourstruly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Payne
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

December 10, 2020

I was able to purchase a truck as a Christmas gift for ft for my husband, easily and without issue. I live in FL and purchased from Jim Ellis in GA because I knew I would be treated well. Especially being More

by Dslangley44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myles Payne
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Dslangley44! We look forward to your next visit! Take care!

December 10, 2020

Javon, Tony, and Mason did an amazing job making my car purchase as easy ans pleasant as possible. The process went very smooth. This was the 10th purchase made by my family ans Javon has always went above More

by amandakerce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Fucco, William Mason
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Thanks again for the positive feedback, and we hope that you have a great day!

December 08, 2020

The best salesman I ever dealt with the quickest process ever. Definitely recommended friends and family’s to Jeff Davenport! This is the best experience for anyone looking to get a car online or in person. More

by Rashad Barr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davenport
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 08, 2020

I drove all the way from Buford GA to buy my new truck 60 miles away at Jim Ellis. Both Brian and Jeff were cool and easy to work with. The finance manager Randy made things smooth and easy. More

by Efjsolutions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davenport
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Efjsolutions, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

December 08, 2020

He was super nice and such a good help! He lead me to the exact car that I wanted! I love it so much! Great place to buy a car! More

by ashleighhv30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Ashleighhv30! We can't wait to see you again, have a great day.

December 07, 2020

I had a great experience with this dealership and it’s workers! It is a very friendly environment. Nothing but nice things to say about them! More

by Franky10_ca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Franky10_ca, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

December 07, 2020

He is the best ever and you should go to him if you want to buy a new vehicle and he’s handsome thank you More

by jonespriscilla4132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jonespriscilla4132! Thanks again for the positive feedback, and we hope that you have a great day!

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