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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,857 reviews

January 26, 2021

Special thanks to Husdon for helping me pick out my brand new 2021!!! Lifetime oil changes and power train, WOW! EXCELLENT customer service and very professional. Everyone was very professional and showed ex More

by edotson09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jan 28, 2021 -

Jim Ellis Toyota of McDonough responded

Edotson09, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

January 26, 2021

Leon Poole continues to exhibit why he is an asset to the Toyota team. He was incredibly helpful throughout the entire purchasing process, I couldn't be happier! More

by Emily Fausel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Jim Ellis Toyota of McDonough responded

Emily Fausel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

January 24, 2021

Special thanks to Cori!This man is Special thanks to Cori! This man is professional! Courteous, To the point with the business I will recommend all my friends to this dealership! More

by fhshakir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Roseboro, Malcolm Redd
Jan 25, 2021 -

Jim Ellis Toyota of McDonough responded

Fhshakir, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

January 23, 2021

Thanks Neil and Miguel for all the help to get my new RAV4 Limited with life time benefits like oil changes and power train warranty More

by HP66488
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
Jan 25, 2021 -

Jim Ellis Toyota of McDonough responded

Hp66488, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

January 23, 2021

Very thankful for Malcolm reaching out with a personalized video of the vehicle he knew we were interested in. He and Lacy were a great team to get I’d ask the information we needed even before More

by sdingfelder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lacy, Willie, and Will, Malcolm Redd
Jan 25, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Sdingfelder! Please let us know if there is ever anything else we can do for you! Safe travels!

January 23, 2021

Excellent experience, from the great salesman Mr. Fran West and finance person Mr. Green to the wonderful show room. This was the best car buying experience my family and I ever encountered after purchasi More

by Emmanuel Amofah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran West
Jan 25, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Emmanuel Amofah, we are very happy to have provided you with such a positive experience! Thanks again for your business! Take care!

January 23, 2021

Thank you Miguel for all the help getting my dream Toyota the 2021 RAV4, love all the lifetime benefits like oil change and power train. More

by elseeph75
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
Jan 26, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Elseeph75, we are very happy to have provided you with such a positive experience! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

January 23, 2021

Tommy had amazing customer service. Him and will even stayed late to help get me in my new car and I couldn’t be happier. I came from Toyota in morrow after a bad experience and they completely made up f More

by ashley99nj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Lancaster
Jan 26, 2021 -

Jim Ellis Toyota of McDonough responded

Ashley99nj, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

January 22, 2021

Our Salesman's name is Hudson Toussaint. He gave my husband and I the best car buying experience we have ever had. He did not approach us once we entered the dealership with aggression asking us a mil More

by lisaheadwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Fuoco, Finance Department
Jan 26, 2021 -

Jim Ellis Toyota of McDonough responded

Lisaheadwalker, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

January 21, 2021

My sales experience was fantastic! I went with the virtual buying option when buying my 2021 RAV4, and Miguel could not have been more helpful and responsive. He answered every question I had and made More

by olivia stu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
Jan 23, 2021 -

Jim Ellis Toyota of McDonough responded

Olivia Stu, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

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