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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,857 reviews

January 21, 2021

Thanks Miguel for all the help and Will. Thanks Jim Ellis Toyota of McDonough for everything, love the lifetime benefits like oil change and power train. More

by Robertnknowles
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
Jan 21, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Robertnknowles! Thanks again for the positive feedback, and we hope that you have a great day!

January 21, 2021

Miguel did a fantastic job helping us find the right vehicle. Looking forward to driving our new 2021 Toyota Highlander XLE. Lifetime oil changes and Powertrain warranty. More

by markaholliday
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
Jan 21, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Markaholliday! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 20, 2021

Great transaction and customer service from Hudson @ Jim Ellis Toyota of McDonough. He went above and beyond to make the transaction go smooth. I WOULD HIGHLY RECOMMEND More

by austin_charrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Austin_charrier! Please let us know if there is ever anything else we can do for you! Safe travels!

January 20, 2021

JE Toyota dealership is a great place to buy vehicle. Friendly, professional and good quality. Thank you Rose, Lacy and Mason for personalized service! Kudos! More

by khadene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jan 21, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks for the great 4-star rating, Khadene! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.

January 20, 2021

Leon was GREAT! He listened to my needs and at the end of it all, I walked out with a 2021 Toyota Corolla! No regrets! More

by kiswanadp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 21, 2021 -

Jim Ellis Toyota of McDonough responded

We appreciate your positive review of your recent experience with us! Thanks again for your business! Take care!

January 18, 2021

The experience was great, the service was great also. I appreciate everything, I will recommend my friends and family members to come by as well. More

by Thelesawhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Thelesawhite, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

January 17, 2021

Honestly this place was phenomenal Tommy and Luis were so helpful and it made my experience buying a car such a great thing. They deserve the best ratings ever. They are so helpful. More

by Bianca F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Bianca F, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Toyota of McDonough. Thanks again for the positive feedback, and we hope that you have a great day!

January 17, 2021

Kevin Drury was absolutely amazing from start to finish. He made us feel comfortable about our decision and was extremely thorough. Lacy was also a huge help and very kind and polite. I highly recommend thi More

by Trcrawford1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Drury
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Trcrawford1115! Thanks again for the positive feedback, and we hope that you have a great day!

January 16, 2021

Luis and Tommy were beyond helpful when helping a first time car buyer. I’ve been to a lot of dealerships and no other have compared. More

by Miranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Lancaster
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Miranda! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

January 16, 2021

Javon was very professional. He made the process easy for me and was very courteous. I highly recommend him to anyone looking to buy a vehicle. More

by Peter.maina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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