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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,767 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,767 reviews

December 04, 2020

I worked with Malcolm Redd from the the very beginning of my car shopping search and he was great. Super knowledgeable, friendly, and upon all patient!! I’m leaving with a 2021 4Runner for what I wanted t More

by morganmcsunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Redd
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Morganmcsunshine! Customer service is one of our top priorities and we're glad to hear you received such excellent service! We hope to see you soon!

December 04, 2020

Had a great experience at Jim Ellis McDonough with Louis Robertson. He was super informative and helpful with all of my questions. Super nice dude!! More

by ajolly2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Ajolly2012, we are very happy to have provided you with such a positive experience! Thanks again for the positive feedback, and we hope that you have a great day!

December 02, 2020

Jeff and Luis are awesome!!!!! Go see them if you want a nice ride 🚘 They were attentive and patient. Luis made sure we were accommodated and had all the features we wanted! More

by kncody21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davenport
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Kncody21, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

November 30, 2020

Miles Payne is a exceptional Sales Associate. He was put in a not so easy position however, he handled himself and the situation with the utmost professionalism. I called ahead of time ( Tuesday and W More

by Perrys55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myles Payne
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Perrys55, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

November 30, 2020

Great service and professional! I would recommend them any car purchase. Walked in to get 4runner and git exactly what i wanted. Thanks much Myles! More

by Girdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mason, Myles Payne
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

We appreciate your positive review of your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

November 30, 2020

Thanks Neil Williams for all your help, Gary and Miguel for all the help getting our new 4Runner Limited with al the lifetime benefits it comes with. More

by Sharr8888
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

We appreciate your positive review of your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Toyota of McDonough!

November 29, 2020

Hudson was great he helped me and mom pick out this vehicle for me. His customer service was amazing he makes you comfortable with a important decision give him a call or stop by he will be glad too he More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Nick! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

November 29, 2020

Malcolm Redd was a great salesman. He was professional and courteous . I would recommend to any of my friends He helped my family with efficiency More

by F.prothro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Redd
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, F.prothro! Until the next time we meet, take care!

November 28, 2020

My experience with Myles was excellent. He was very professional and worked diligently to find the right vehicle for me. I would not hesitate to send a friend to him that might be looking for a new car More

by pricebob_bobprice
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Myles Payne
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Thanks again for the positive feedback, and we hope that you have a great day!

November 28, 2020

Had an absolute great experience working and dealing with mr. Ahmad. He is always on point and a great person to work with. Always a pleasure. More

by ctewheel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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