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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,770 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,770 reviews

November 19, 2020

Great dealership!! My experience was excellent. Everyone was professional, friendly & welcoming. They got me approved and in my dream call in less than 2 hours. More

by Tee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Jim Ellis Toyota of McDonough responded

Tee, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

November 18, 2020

Thank you Neil for your professionalism and kind behavior. Also, Thank you so much McGill for helping me setup my Toyota App. Love the Liftetime benefits!! More

by Gga3303
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
Nov 24, 2020 -

Jim Ellis Toyota of McDonough responded

Gga3303, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

November 18, 2020

Hudson was great! He helped answer all my questions and made everything a smooth process! I’m so exited and happy. I got the car! More

by christinacatchings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Jim Ellis Toyota of McDonough responded

Christinacatchings, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

November 18, 2020

Excellent Dealer, great service , would recommend him to anyone looking for a car with excellent service. What I like most is that he will not try and talk you into buying, he will be honest and that means More

by eus6587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the positive feedback, and we hope that you have a great day!

November 18, 2020

Hudson was professional, attentive to his customer and made me as a customer feel comfortable making a decision to purchase a vehicle. He showed compassion and concern in making the best deal. Glad I ha More

by Mizsmith777@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mizsmith777@gmail.com! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

November 17, 2020

Hudson was the best salesman I'd ever dealt with. I would recommend him to anyone looking to purchase a vehicle. He's very friendly and professional! More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Travis! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

November 17, 2020

Donald Smith was my salesman and he was very personable, and put us in a car to fit our needs. Thanks Donald! We have our first new car!😁 More

by raineycollins
Recommend Dealer
Yes
Employees Worked With
Donald Smith
Nov 24, 2020 -

Jim Ellis Toyota of McDonough responded

Raineycollins, thank you for your kind words and congratulations on your new vehicle! We hope to see you soon!

November 17, 2020

Hudson, Miguel, Gary, and Micheal were all awesome guys!! Great team! Everyone was friendly and knew there stuff. Very patient with us thu it all. More

by LL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
Nov 24, 2020 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ll! Please let us know if there is ever anything else we can do for you! Safe travels!

November 17, 2020

Thanks again for all the help Leon, you were very professional, smart, and helpful and made the whole process so easy for me. Thanks, Deborah Bush More

by Tommy.lee1990
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Deborah! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

November 16, 2020

Kevin D and Lacy took great care of me! I was a little down about the monthly payments but I like the upgrade so I’m happy. More

by linda✊🏾
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Drury, Lacy
Nov 24, 2020 -

Jim Ellis Toyota of McDonough responded

Linda✊🏾, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

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