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Jim Ellis Toyota of McDonough
McDonough, GA
8,852 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,852 reviews
August 16, 2020
The entire experience, from start to finish was fantastic. I normally dread the car buying experience, but never once did I feel pressured, trapped, or like I was just a piece in a numbers game. Ne fantastic. I normally dread the car buying experience, but never once did I feel pressured, trapped, or like I was just a piece in a numbers game. Neil and Ahmad on the floor, and William in finance are all wonderful and I will continue to be a loyal Toyota customer because of people like them. More
by Marissa
August 15, 2020
Harby was very nice and patient . I had lots of questions and anxiety and he made me feel comfortable. I am happy to leave with a new car and anxiety and he made me feel comfortable. I am happy to leave with a new car More
by Mcskbeaver
August 15, 2020
Thank you Miguel Perez! You were wonderful! Very informative, helpful and you provided a fast reliable service in purchasing my car! I will definitely recommend you to my family and friends for purc informative, helpful and you provided a fast reliable service in purchasing my car! I will definitely recommend you to my family and friends for purchasing a car. Excellent service! More
by Gb111570
August 15, 2020
Jim Ellis Toyota of McDonough provided exceptional customer to me. Neil Williams was very honest and assisted me with the process. Miguel Perez helped with all the technology and Ahmad Ali assisted wi customer to me. Neil Williams was very honest and assisted me with the process. Miguel Perez helped with all the technology and Ahmad Ali assisted with me packing up my old vehicle and transferring my things to my new vehicle. Thank you guys so much for your help. I appreciate it. I’ve always been a Honda Girl. Now I am a Toyota Girl! More
by crwebb03
August 15, 2020
Harby santos Awesome experience... very knowledgeable and pleasant to work with. Got a new 4Runner limited like I wanted thank again for your help I recommend anyone in the market to go ask for Harby! pleasant to work with. Got a new 4Runner limited like I wanted thank again for your help I recommend anyone in the market to go ask for Harby! More
by Jaritafitzpatrick
August 15, 2020
Leon was amazing!!! We got to the dealership less than an hour before closing and he never made us feel rushed or pressured to make a decision. So happy with our experience!!! hour before closing and he never made us feel rushed or pressured to make a decision. So happy with our experience!!! More
by Ava.rokosz
Employees Worked With
August 15, 2020
I had a wonderful experience with Leon Poole and with Jim Ellis Toyota. Leon went out of his way to make sure I got the car I wanted. He made it happen for me! I am very happy with my 2020 RAV4! Ellis Toyota. Leon went out of his way to make sure I got the car I wanted. He made it happen for me! I am very happy with my 2020 RAV4! More
by Gtigg1
Employees Worked With
August 15, 2020
Great costumers service. Work with all my needs. Best value for my trade in. Walked out with life time oil changes and were able to get me all the things i ask value for my trade in. Walked out with life time oil changes and were able to get me all the things i ask More
by Stephen Ponce
Employees Worked With
William Mason, Miguel Perez, Malcolm Redd
August 14, 2020
Mr. Ahmad Ali is a great salesman! He made it a easy and smooth process. Also made sure to find the best car for my budget. He is the best. smooth process. Also made sure to find the best car for my budget. He is the best. More
by Niesha M.
August 14, 2020
As soon as I stepped onto the dealership, I was greeted by a fantastic salesman. David W. was great to work with and got me a better deal than anywhere else. He kept in touch throughout the entire process by a fantastic salesman. David W. was great to work with and got me a better deal than anywhere else. He kept in touch throughout the entire process and made it very easy for me. I would recommend this dealership to anyone. More
by TyStevens
Employees Worked With
