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Jim Ellis Toyota of McDonough
McDonough, GA
8,666 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,666 reviews
November 23, 2019
Just bought a RAV4 TRD!!!!! Yes, they were very helpful!!! Javon was so nice and took care of all our needs. I love the RAV4 and can't wait to drive it home!! Yes, they were very helpful!!! Javon was so nice and took care of all our needs. I love the RAV4 and can't wait to drive it home!! More
by lynn
Employees Worked With
November 22, 2019
Point check service I was taken care of and asked for a wash the rep did that thank you it was comfortable while I waited in waiting room I was taken care of and asked for a wash the rep did that thank you it was comfortable while I waited in waiting room More
by vjwashington60
Verified CustomerEmployees Worked With
I believe Joel
November 22, 2019
Superior customer service Brought in my vehicle (4Runner) to get it registered as I purchased it used. My service writer, Reid was super friendly and went the extra mile as I h Brought in my vehicle (4Runner) to get it registered as I purchased it used. My service writer, Reid was super friendly and went the extra mile as I had to leave it for service for a few hours. Definitely will recommend and will return! More
by MSOESMAN
Employees Worked With
November 22, 2019
Great service Wait was a little long but that is to be expected. Waiting rooms are equipped with comfortable chairs and you are able to watch tv or nap. Wait was a little long but that is to be expected. Waiting rooms are equipped with comfortable chairs and you are able to watch tv or nap. More
by lisalance1620
November 22, 2019
Michael approached my wife and I in the parking lot. We told him we needed a truck he was very helpful with selection. We finally chose a Dodge Ram. We are very satisfied with the service. told him we needed a truck he was very helpful with selection. We finally chose a Dodge Ram. We are very satisfied with the service. More
by llatterberry
November 21, 2019
I came from Chatsworth, Ga 3 hours away. Keera and Greg was super helpful with the transaction over the phone. When I got here Michael greeted me and made my experience wonderful!!! was super helpful with the transaction over the phone. When I got here Michael greeted me and made my experience wonderful!!! More
by Marktalley49
November 21, 2019
Great and friendly service Luis Robertson was professional and friendly. Great & fast customer service! He helped us to find the right car for our family fast! Pleasant and co Luis Robertson was professional and friendly. Great & fast customer service! He helped us to find the right car for our family fast! Pleasant and comfortable atmosphere. Thank you! More
by keithrenick3799
November 21, 2019
Prompt, with excellent customer cum service provider relatio My first time to visit this service center. I was given a prompt attention with courtesy a customer deserves. I have decided to be using this Centre My first time to visit this service center. I was given a prompt attention with courtesy a customer deserves. I have decided to be using this Centre More
by dupeteni
Employees Worked With
November 21, 2019
Today I met the most amazing young man. Gerald Hopkins at JimEllis Toyota. Very informative, patient and extremely knowledgeable. If u need a car. No pressure. Come see him. JimEllis Toyota. Very informative, patient and extremely knowledgeable. If u need a car. No pressure. Come see him. More
by gombypunch
Employees Worked With
Gerald Hopkins
November 21, 2019
Awesome Awesome Awesome!!!! Best experience I’ve EVER HAD!! Mr Ahmad is a remarkable , pleasant and very honest man. My first 4 door vehicle ever. Mr Ahmad showed me all of the Best experience I’ve EVER HAD!! Mr Ahmad is a remarkable , pleasant and very honest man. My first 4 door vehicle ever. Mr Ahmad showed me all of the safety features and sold me a Toyota Camry which is saying a lot because I was driving a Nissan 370Z. More
by tawanamills
