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Jim Ellis Toyota of McDonough
McDonough, GA
8,868 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,868 reviews
November 11, 2019
Good long was not that long. Love my service the wait was not long at all. I appreciated how Amanda took care of me and got me out the door quickly for a Saturday morning Love my service the wait was not long at all. I appreciated how Amanda took care of me and got me out the door quickly for a Saturday morning More
by stephenrmh
Verified CustomerEmployees Worked With
Amanda Cambron
November 11, 2019
Great customer service Victoria and Joseph were very attentive to my needs and willing to go the extra mile to take cere of my car. I highly recommend TOYOTA McDonough for a Victoria and Joseph were very attentive to my needs and willing to go the extra mile to take cere of my car. I highly recommend TOYOTA McDonough for all your service needs. I gladly drive out of my way to go there for service. More
by smwjudge
Employees Worked With
John Gliem
November 11, 2019
Great I was surprised that the wait wasn’t too long. I sat for less than an hr and got to take a look at new cars with a sales representative I was surprised that the wait wasn’t too long. I sat for less than an hr and got to take a look at new cars with a sales representative More
by ESAINTE89
Employees Worked With
November 11, 2019
great service wish I was offered an upgrade that would fix the issue that toyota does not offer android auto for my 2019 camry se. Overall was great. Was told that wish I was offered an upgrade that would fix the issue that toyota does not offer android auto for my 2019 camry se. Overall was great. Was told that toyota would push an update for android auto but after reading forums the update to android auto was a lie... Unless you can provide evidence from toyota I will assume this is just a way to force me to upgrade my car... More
by ALPS.SPLASH
November 09, 2019
Just bought a Highlander!!! Javon was very helpful letting us make the decision to buy new instead of used as we came in today. He waited patiently for us to decide if today was Javon was very helpful letting us make the decision to buy new instead of used as we came in today. He waited patiently for us to decide if today was the day and which model to get. Javon was not pushy in any way, but was helpful with every question we had. More
by Jones
Employees Worked With
November 09, 2019
Excellent customer service! Had excellent experience with Luis and Gary. They made it possible to get me into a very nice Tacoma! Thank you Luis for making it possible! Had excellent experience with Luis and Gary. They made it possible to get me into a very nice Tacoma! Thank you Luis for making it possible! More
by Sotsai
November 08, 2019
Extremely Helpful David Washington as well as Kelvin Walker was my car dealer, he was very helpful with getting me in the right car for a good price David Washington as well as Kelvin Walker was my car dealer, he was very helpful with getting me in the right car for a good price More
by jordancharlynn
November 08, 2019
The best experience ever!!! David was very patient and not Pushy.We went to other Dealerships .put we went back for David.We will recommend everyone to David Washington David was very patient and not Pushy.We went to other Dealerships .put we went back for David.We will recommend everyone to David Washington More
by Anahit
Employees Worked With
David Washington
November 08, 2019
Oil change Excellent service.. She helped with all my question. Love the service we always get. Never have a problem getting in for service. Love taking my car Excellent service.. She helped with all my question. Love the service we always get. Never have a problem getting in for service. Love taking my car in. The wash it as an extra... More
by leogirl270000
Employees Worked With
Dana Hull
November 08, 2019
Friendly but bad car I bought a car and a week later it started messing up. Their customer service was nice. They were friendly and helped get the car I was looking at. Th I bought a car and a week later it started messing up. Their customer service was nice. They were friendly and helped get the car I was looking at. The car did not seem to be messed up and worked fine until a week later when the check engine light popped on. More
by AMYBROWN832
Employees Worked With
Fran
