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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,829 reviews

May 05, 2020

Friendly and helpful staff overcame purchase process issues. Oleg was very helpful and very knowledgeable. I would like to have seen a smoother and more efficient online documentation and signing process. It wou More

by New VW Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Robu
May 06, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us! We are so pleased to hear about your experience with us, and are so happy to hear that Oleg was a great help! We hope you love your new car. Stay safe and take care! - Madison Magnus, Customer Relations Manager

May 04, 2020

Bill was fantastic in helping me navigate a virtual purchase of a vehicle for my daughter's birthday. Patient and creative in helping complete purchase. More

by richardehunter
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg
May 05, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us! We are so pleased to hear about your experience with us, and are so glad to hear that Bill was a great help. We hope you love your new car! Stay safe and take care. - Madison Magnus, Customer Relations Manager

May 01, 2020

I had a very positive, pleasant car shopping experience at Jim Ellis Volkswagen. Mr. Vazquez was especially helpful and answered all of my questions to help me find a car that met my needs. I will feel com More

by deb_vm
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we are so happy to hear that Jose was very helpful and was a great help throughout your process. We hope you love your new car! Stay safe and take care! - Madison Magnus, Customer Relations Manager

April 30, 2020

Oleg is top notch Oleg was Johnny on the spot. Whenever I asked questions, he was very quick to respond. I called other dealerships on the same day and did not get th More

by talto341
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oleg Robu
Apr 30, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us! We are so pleased to hear about your experience with us, and we're so happy to hear that Oleg was a great help to you. Thank you so much for your business! Stay safe and take care. - Madison Magnus, Customer Relations Manager

Apr 30, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Hi there, thank you so much for your positive comments about Jim Ellis Volkswagen Kennesaw! If you have any further questions, please give us a call. We're always happy to help!

April 29, 2020

This is my third car from Jim Ellis and the consistency in the staff friendliness, welcoming atmosphere, and service level is what keeps me coming back! Oleg sold me my first, second and third vehicles an More

by john.t.meadows
Recommend Dealer
Yes
Employees Worked With
Oleg Robu, Kevin Chung, Kaitlin McCliment
Apr 30, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so glad to hear that Oleg was a great help. We hope you love your new car! Stay safe and take care. - Madison Magnus, Customer Relations Manager

Apr 30, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

John, your comments keep us motivated and working hard for all our guests! We look forward to your next visit! Take care!

April 29, 2020

Jim really explained all kinds of info that we should know about the 2017 Passat that we were interested in. He has very good knowledge about cars period. Whether its an Avalon or whatever. I came and More

by Meyer’s Passat
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Jim was a great help to you! We hope you love your new vehicle, stay safe and take care! - Madison Magnus, Customer Relations Manager

Apr 30, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 29, 2020

After going to several dealership, we stopped by VW to buy a Honda Odyssey. The process was quick and painless, thanks for making it easy. More

by Tcliffblair
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
Apr 29, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we hope you love your new Odyssey! Stay safe and take care. - Madison Magnus, Customer Relations Manager

April 28, 2020

Larry was a 10/10. He was patient and worked with me all day via phone and in person. I did not like the finance manager at the end of the deal. I felt pressured to buy extra packages and it was uncomfort More

by jbrookej35
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick , Kevin Chung
Apr 28, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so glad to hear that Larry was a great help. We hope you love your new car! Stay safe and take care. - Madison Magnus, Customer Relations Manager

April 28, 2020

Bill worked hard to get me the best deal and trade value from the comfort of my home almost 400 miles away from the dealership! The finance department Chris and Kevin gave me several options and explained More

by jrtalley75
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Clayton Hays, Bill Rosenberg, Chris Phillips
Apr 28, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Bill, Chris, and Kevin were all great helps. We are so glad that your delivery went smoothly, and we hope you love your new Atlas! Stay safe and take care. - Madison Magnus, Customer Relations Manager

April 27, 2020

I had my eye on just one pre-owned vehicle, checked it out online, the free Carfax was a big help. When I got to the dealership, Jose was great to work with, very open, up-front and low pressure. Allowed More

by Dermot F
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
Apr 27, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us and are so pleased to hear that Jose was a great help. We hope you love your new car! Stay safe and take care. - Madison Magnus, Customer Relations Manager

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