Jim Falk Chrysler Dodge Jeep Ram - Service Center

Service was good but the month-long wait to get service was too long. Could not use my RAM pickup for the entire month, which was beyond inconvenient. Sean in the service department was very helpful and pr was too long. Could not use my RAM pickup for the entire month, which was beyond inconvenient. Sean in the service department was very helpful and processed my claim for extended warranty for me. He always provides good customer service. More

Great service! Explained everything thoroughly step by step. Just excellent service was given during the process. Explained everything thoroughly step by step. Just excellent service was given during the process. More

Went and got my jeep gladiator oil changed and they were very helpful and it got serviced quick! very helpful and it got serviced quick! More

Very friendly and helpful. Customer service is really great. Listened to our concerns and answered all of our questions. Awesome service! I appreciate all the workers who helpe Customer service is really great. Listened to our concerns and answered all of our questions. Awesome service! I appreciate all the workers who helped me! More

Sean was very kind and helpful. Everyone I spoke to was kind and understanding. It was easy to reach people and get answers. Everyone I spoke to was kind and understanding. It was easy to reach people and get answers. More

The staff was Very efficient and delivered in a timely manner as estimated. When I dropped my vehicle manner as estimated. When I dropped my vehicle More

I dropped my car off for recall work. I received it back with a broken unlock FOB and a check engine light. The manager James got aggressive and said that fobs break all the time. I t I received it back with a broken unlock FOB and a check engine light. The manager James got aggressive and said that fobs break all the time. I told him I’d leave a 1 star review when I did this and when I bought a new car as well. He said he doesn’t care and his company doesn’t care. So here we are. More

The service is still not complete, waiting for another month to install a part that came in. My frustration stems from more than just waiting extended periods to get into the dealer but what it actually month to install a part that came in. My frustration stems from more than just waiting extended periods to get into the dealer but what it actually takes to get any issue resolved. I wish someone would call me to discuss this Brian Correa 925 997 0681 More

Jim falks was a great experience. They were friendly, professional and took good care of my Jeep. I recommend them to any customers. They were friendly, professional and took good care of my Jeep. I recommend them to any customers. More

Phillip was detailed and timely in his communication. I appreciated the work done. Very Satisfied Customer!!! I appreciated the work done. Very Satisfied Customer!!! More