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Jim Falk Chrysler Dodge Jeep Ram - Service Center

Kahului, HI

4.5
91 Reviews

91 Reviews of Jim Falk Chrysler Dodge Jeep Ram - Service Center

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March 14, 2024

Phillip was detailed and timely in his communication. I appreciated the work done. Very Satisfied Customer!!! More

by ROJASMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
March 13, 2024

This is the worst service I ever got. It took several times to get the problem fixed . When we got the car back there were other problems that were not there before. This was caused by t More

by Achongkee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The mechanics
March 10, 2024

Service writer was really helpful and was done in a timely manner thank you.aloha More

by SAKAMOTOLLC
Recommend Dealer
Yes
Employees Worked With
Phillip moniz
March 09, 2024

You guys always do a good job. I really appreciate it you remember your customers More

by MICHAEL.PATMAS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service dept
March 09, 2024

Service was fast & was informed if anything else needed to be done. Staff was friendly. More

by HOTMAMA808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
March 08, 2024

Sean is the best service representative I ever worked with, I've been working with him for a couple of years and know I'm in good hands!! More

by Flying Hawaiian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
March 06, 2024

I had a horrible experience with the woman who sold me my jeep. But, the service department has always been professional and proficient. Especially working with Sean. Over the past three years I've b More

by BADASSHAWAIIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Stamm
March 05, 2024

Jim Falk is always so professional, and explains in detail on the services that are needed. More

by CLKROWLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
March 01, 2024

I've been very happy with the customer service here. Service advisor Sean has been excellent to work with and very helpful in scheduling repairs and assisting me with a warranty claim issue. I always pr More

by JEFFKAISER.MAUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean service advisor
February 27, 2024

Sean is great service is adequate Jeep as a whole is awful my Jeep has been in the shop so often it’s discouraging never would I recommend Jeep product More

by RENEEGAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in service
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