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Jim Falk Chrysler Dodge Jeep Ram - Service Center

Kahului, HI

4.4
74 Reviews

74 Reviews of Jim Falk Chrysler Dodge Jeep Ram - Service Center

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January 17, 2024

The best, representative Shaun is always kind and very helpful! My car has always been taking care off and my questions answered! Thank u! More

by fiorellademarzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
January 13, 2024

Excellent customer service all around and I really felt like family was taking care of me. More

by WILDMGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Michiels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Kan Hai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Benveniste
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2024

Very convenient and they were quick to fit my truck in on a Friday. Friendly and professional staff. Highly recommend! More

by CHRISAKHAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Weaver
January 04, 2024

Professional, Friendly, Straight Forward in their approach. Willing to answer questions and honest in response to scheduling for service and cost. More

by HARSHMANCONSUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean G Stamm
January 03, 2024

Excellent service Description in detail what was wrong and what needed to be repaired. Only problem is length of time to get in for service More

by QUAYNAAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
December 31, 2023

Told service about the problem I was having with my front parking sensor. The dealership didn't see an error code, so they did no further investigation to determine the problem and left it unfixed. Almost More

by MSEADLER
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
December 30, 2023

Fast and easy and they looked on what wver else was wrong great service.not to pricey More

by KLUBBKULA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Michiels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Kan Hai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Benveniste
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

Shawn is awesome! Took such good care of me. Techs are super friendly along with parts and reception staff. I would highly recommend this dealership! They also got a n More

by BLAKEMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
December 27, 2023

Sean and Mel and the Jim Falk Jeep service staff are always on top of their game. Always caring and understanding to clients. Kudos to the whole team. More

by GORDYPIGGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
December 24, 2023

Everyone exhibits awesome Customer Service. They are knowledgeable and always share what’s exactly wrong with my Jeep. More

by youngmissy1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean and the manager, forgot his name 🙃
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